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April 2024 by raluca varo
Ordered Coffee Lovers Only in Everybody’s. To my disappointment the container was pretty empty for what I paid. This photo is taken after I told the gentleman to put more ice cream. Please do your job and give me what I paid for.$18.99 is pretty pricey for a container that size.RESPONSE TO OWNER:You are very funny. That container didn’t stay out for 30 min. Also everyone can tell from the picture that it was DEFINETLY not overflowing. I have shopped at numerous Coldstones and none of them do this. My first and last time stepping into your store. Have lost a customer for life.
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March 2024 by Rashid Khan
If your looking for poor quality melted mixed flavors ice cream, with little to no portions and or wrong ingredients along with slow and rude service this place is for you.The employees looked miserable wearing ripped gloves, constantly on their phones while taking out and serving ice cream.
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February 2024 by Jace Herriman
Best ice cream place In the area!! Love that it’s still quiet but so yummy!! My favorite is the cake batter batter batter!
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January 2024 by Rabia Demirel
It was my first time and i really love it service was amazing. Try cheesecake ice cream 10/10
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December 2023 by Neeraj Kakrania
Ice cream in winter or in any season, always good!
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December 2023 by Rob Hatton
Had the coffee ice cream and vanilla ice cream in a cup with m&m's wow ?!
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December 2023 by tianna aiardo
I was under the impression i was hired and after one “shift” the only thing they trained me on was how to scoop different amounts of ice cream and made me watch the other worker make a cake they had me restocking the toppings and washing dishes for a majority of when i was working then the owner was asking me to do something and he was talking to me and a customer came in and he stoped what he was telling me to do to say “you need to greet customers when they come in” then one the the other workers asked if i was still in high school and i said no i graduated and she goes “oh so you graduated early” and i said “no i graduated this past may” and she goes “so you graduated early early” and i said “no i’m 18” like … then the other workers didn’t even know how to do their job bc he kept asking the customers what they got after he just made it and gave it to them like i was stocking toppings and could tell you what they each got. then i was washing dishes and the owner comes up to me basically telling me i can just go home when he told me it’d be 4-10 not 4-7 then he told me to go change and hang up my uniform and that he’ll keep in touch and ask the other workers what they thought of me and what we should do to move forward and he told me he doesn’t think i’m comfortable in the front. like how can you know when you didn’t let me even do anything and made me stock toppings and wash dishes? then the next day the owner texts me saying my shift was just a evaluation shift but i was never informed of it being a evaluation shift. Incredibly rude and unprofessional if you’re thinking of working here don’t.
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December 2023 by alberto minzer
I ordered a love it size chocolate with Kit Kat. I was very disappointed. They don’t serve as much ice cream as they did in the past . Also I was looking for the Kit Kat and most of it was Icecream and couldn’t find the KitKat . The new owners are friendly but unless they go back to the kind of service cold stone used to be they will be loosing customers . I hope this is a wake up call . You cannot cut amounts of ice ream and other ingredients especially for those cold stone lovers like me that knows the how they used to give you more icecream and toppings . Bring the old ways back please !!!!
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November 2023 by Joy Kim
slowest service ever. i should not be waiting more than 10 minutes when there are four workers working and only one person is in line.
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September 2023 by Vincent Fabbri
Cleanest cold stone I’ve ever been to
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June 2023 by Melody Bacaltos
Ice cream is nice, but the staff look like they hate their work. A little rude and indifferent to the customer attitude. The tables were dirty
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June 2023 by Bill K.
Ice cream tasted bad. My cookie dough ice cream had no cookie dough in it. Gross AF!!!!
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June 2023 by Josey T. W.
I came to the Deer Park location for the first time ever this past hot Sunday to pick up my $65 online app order of German Chokolate Kake, Berry Berry Berry Good and Surrender to Strawberry! My order was promptly ready when I arrived and courteously handed to me by 1 of their very nice and professional employees! The interior was very clean and organized--and packed with happy customers! I would definitely come back to this location for my ice cream cravings from now on!!
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May 2023 by Mike Grosman
Great ice cream. Friendly staff.
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March 2023 by Sebastian A.
if you want amazing ice cream and good costumer servís then come to cold stone. I have been coming here for years and every time I come it is a amazing experienc.