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March 2024 by Alexis Johnson
Raven was super helpful in assisting my husband and I today! She suggested some styles for each of us and was patient as we decided. Great experience!
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March 2024 by Cindy Modrich
Michelle was wonderful, as was the doctor. Great experience!
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February 2024 by Rodger Larson
Terrific service and attention to detail. Total quality eyeglasses.
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February 2024 by Chelsea Laliberte Barnes
The appointment was seemless and I loved working with Michelle in picking out my glasses - she was sweet and knowledgable.
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February 2024 by Emma Thatcher
The staff were all very kind and Jackie helped my husband and I both get a great deal on new glasses!
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February 2024 by Tim Boundy
Great customer service, nice selection, pleasant, knowledgeable staff.
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January 2024 by Evelyn Gasher
Shawn and Angie - Deer Park
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January 2024 by Dee F
My experience started out remarkable. I order two pair of glasses and received a phone call that they were ready. I went in to pick them up. First, I was told to sit down on the far left. My bad that I sat on the left and not far left. I heard the young lady tell her coworker something about me which was very unprofessional. I told her that it was my mistake and I moved. This clerk then proceeded to ask if the person who called me said that both pairs were done. I said yes and that I wouldn’t pick one of the coldest day out of the year to pick up one pair. She said she would have to go back and see. After some time of me sitting there I got up and said I will come back some other time. She decided to come back up and say “I found these in today’s shipment.” She asked me again if I was sure that they called about both pairs. I’m sure she heard me the other two times she asked this question. There are a hundred places to buy glasses. Your customer service is something that you might to reevaluate. This isn’t all staff because the staff I worked with initially were kind and helpful.
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January 2024 by Cheryl
Everyone in the office is amazing and helpful. A huge shoutout to Gina, she is so helpful and an amazing person to work with!!
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December 2023 by Joshua Karp
I've been going to various LensCrafter locations for as long as I remember. After moving, I wound up at the Deer Park store for an exam and new glasses. I am very happy to highly recommend this location. They were on-time with each step of the process, they were friendly, knowledgeable, and efficient - I cannot imagine how the visit could have gone any better. If you're a LensCrafter client, this is the store to visit - if not, you should consider becoming one.
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November 2023 by Dawn Kemper
Everyone at this LensCrafters location is always so welcoming and kind. Dr. T is wonderful, always taking the time to answer my questions and explain things about my vision. I really appreciate all of the staff here. It sounds really weird to say I enjoy visiting the eye doc, but here - I actually do! I highly recommend this location.
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October 2023 by J G
Raven was extremely helpful! The store had a great selection of trendy frames. Lens Crafters in Deer Park is by far my favorite place for eyeglasses.
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October 2023 by Debbie DaSilva
My experience with the LensCrafters in Deer Park, Illinois, began with the Optometrist who saw me to identify a problem I was having in one of my eyes. My experience continued when I came back to the store to purchase a pair of glasses. Two people helped me that day – Michelle and Shawn – both exhibited exceptional kindness and patience while I spent 2 1/2 hours, ultimately, selecting two pairs of glasses. I can’t say enough about the care I have received from the employees at this LensCrafters location, except to say that I will go nowhere else to purchase glasses moving forward.
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October 2023 by Jtc cummings
Great experience at Lens Crafters in Deer Park. Clean store, friendly, efficient staff - all good! I respect and trust the doctor. I have been going there for several years and always have a great experience.
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October 2023 by elgiemusic
Raven was awesome! She helped me find the frame that was perfect for me and hooked it up with the best deals I could get with my insurance. I’ll definitely be coming back.
