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November 2024 by Don Bell
Great instore experience, the staff were great. I have been skeptical about buying a sleep number, now I am happy that I did. Great product! Start saving your money now and buy a Sleep Number bed!
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October 2024 by Lisa Wax
Excellent product and experience purchasing our new Sleep Number i8 bed. Arnie was extremely knowledgeable and helpful! Highly recommend Sleep Number!
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August 2024 by Mickie Johnson
My husband and I had a great experience at Sleep by number in Deerpark. Our sales person walked us through all the beds, furniture & sheets! Can’t wait for ours to arrive!!!
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June 2024 by Brian Watkins
Had an enjoyable experience. Got to test all the different beds, didn't feel rushed, and got lots of great information to help us make a decision. We can't wait for the bed to be delivered and start our trial.
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March 2024 by jacobmoogberg
Zero stars if possible. Delivery guys were great customer service hangs you out to dry. Bought cover which provides additional stain warranty. Bought foam topper which is secured under waterproof cover. Sleep number wouldn’t replace even though it’s technically part of the mattress (hasn’t been removed since install). Service team basically told me to go F myself. Be careful when making a purchase. Sales rep told me it would be covered then they didn’t stand behind that statement. Picture of the finger that the phone channel manager gave me
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February 2024 by Jamie Tintera
We enjoyed our experience at sleep number and being able to try out different beds is key to buying what’s perfect for you. Brandon did an excellent job at showing us all the options and how the sleep number beds work. The process felt seamless.
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January 2024 by Linda Kolbusz-Kosan
Molly, store manager, has been extremely helpful, customer focused and has had great follow up. I highly recommend her and this store for any of your sleep/bedding needs.
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December 2023 by Iris Notto
Molly was wonderful very helpful . She took her time explaining all our options and listened to us. We had a very productive visit with her
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November 2023 by Kurtis Weeks
Molly was great, she told me about many other things that I might be interested in to go with my bed. She also helped me with some technical issues I was having with my bed as well. She was very helpful and I was glad she was there.
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September 2023 by Rhonda M.
We went into the store in Deer Park to look and see if we could find a bed. Our bed is an original select comfort from 2003 (I still had the receipt) and we decided we wanted to upgrade to a king size bed. As soon as we walked in we were welcomed by Molly the store manager and Tony a salesman. Both had a smile and listened carefully to our needs. They looked up our name and we were still in their system 21 years later. She then took us to the first bed she wanted us to try. This bed is was comparable to the bed we owned however it had all the improvements that come with time. She found the number that was good for both of us then moved on to the next bed. This was more the top of the line with the feet that adjust as well as the head. The bed also had a foot heater, 5" pad on top and general temp control for the bed. Altho we both thought it was wonderful, we weren't interested in the foot control part or the temp control for the bed. To make this a bit shorter this was the bed we chose. Molly also suggested the mattress pads which we also got. The end result is a new bed will be delivered at the end of October. !!!
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August 2023 by Linda S
Bought a mattress and did not like it they lived up to their return policy and I purchased another. Good service!!
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March 2023 by Janie B.
I have no complaints about the store or the service I received when I purchased my King Twin Mattress Sleep Number. We spent almost $8,000 for the bed since it had all the bells and whistles that would make for a great night's sleep. We were especially interested in the foot warmer element part of the bed we purchased since my husband felt this would be helpful to him due to his medical condition. I didn't use this element on my side of the bed and my husband used his on occasion. A little over a year after we purchased this bed my husband's foot warmer did not work. When he tried the warmer on my side of the bed it didn't work. When we called Sleep Number customer service we were told this part was no longer under warranty and we would need to pay for the replacement/repair. We decided not to get the repair since we didn't feel confident the technology would last any longer. We were very disappointed since we paid a lot of money for the bed and we thought this would have been part of the 15 year limited warranty, however it was not. Otherwise, the bed is very comfortable and we have had many good nights of sleep. My husband is back to using a heating pad for his cold feet. We feel that Sleep Number was probably aware of the issues with this technology since they only warranted this for one year. I just wish I would have used the foot warmer on my side of the bed a lot sooner since it didn't work when we did try to use it. I should mention this was the second Sleep Number purchase I made and I have previously recommended to others who also made purchases. Because of this issue - it will be my last.
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February 2023 by janet
Very supportive, customer sevice is great. Knowledgeable sale staff .over all great experience
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February 2023 by James Awerkamp
Kathy was great!! Really enjoyed her bed explanations and tips
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January 2023 by AggieEve Brady
The store was beautiful and I immediately felt welcome upon entering. Kathy Miller was amazing to work with! My husband and I purchased our first sleep number from her and have told family & friends about the wonderful experience we had! Kathy followed up with us and we got our comforter and plan on going back for future purchases. Thank you!
