9AM - 5PM
825 Waukegan Rd, Deerfield“Kiran on Michael's team was very helpful in getting me a refund for part of my policy when I moved and ended my renter's policy early. Thank you for the great service!”
9AM - 5PM
8135 N Milwaukee Ave, Niles“Professional handling of my policies review held by State Farm, suggestions were made to help me get additional reductions from AARP that I did not know about. Auto insurance review also highlighted how I can reduce cost. I Appreciate the review made by State Farm.”
9AM - 5PM
3100 Dundee Rd Suite 914, Northbrook“Jennifer and her staff are true stars.We have been with State Farm for over 30 years and were considering leaving due to TERRIBLE customer service since our original agent had retired several years ago. Finding Jennifer was a game changer, and we appreciate everything she and her staff have done for us. You cannot go wrong with Jennifer; she goes the extra mile.”
9AM - 5PM
601 W Golf Rd Ste 102, Mt Prospect“I recently switched to State Farm from being with my previous insurance company for 15+ years. The unknown is always a little scary, but I can say with 100% confidence that I made the right decision. I wish I would have looked into switching sooner! Thank you Nataliya for all your help! Your responsiveness is top notch : ) I really appreciate everything.”
9AM - 5PM
401 S Milwaukee Ave #150, Wheeling“I recently had the pleasure of working with State Farm Insurance Agent Ernest Ramirez, and I can't speak highly enough of the outstanding service I received throughout the entire process. From the moment I requested a quote to the moment I had my policy papers delivered to my selected location, Ernest and his team displayed a level of professionalism and attention to detail that truly exceeded my expectations.First and foremost, the quoting process was incredibly smooth and hassle-free. Ernest took the time to understand my unique insurance needs and provided me with a quote that was not only competitive but also tailored specifically to my requirements. He patiently explained all the coverage options, making sure I had a clear understanding of what I was signing up for. This level of transparency and information is something I greatly appreciated and set the tone for the entire experience.What truly sets Ernest apart is his commitment to follow-through. Once I accepted the quote, he wasted no time in getting the paperwork in order. The follow-up was prompt and efficient, ensuring that every detail was taken care of. It's evident that he values his clients' time and strives for a seamless, hassle-free experience.The cherry on top of this excellent experience was the delivery of my policy papers to my selected location far away form his office. Ernest went out of his way to accommodate my busy schedule and made sure the papers were delivered when it was most convenient for me. This personalized touch was greatly appreciated and showcased his dedication to ensuring a hassle-free and convenient experience for his clients.In summary, I couldn't be more pleased with the service I received from Mr. Ramirez. If you're looking for an insurance agent who combines expertise, transparency, and a commitment to client satisfaction, look no further. I wholeheartedly recommend Ernest to anyone in need of insurance services. Thank you, Mr. Ramirez, for your exceptional service and attention to detail!”
8:30AM - 5:30PM
630 Milwaukee Ave Ste 100, Glenview“I felt that Kevin is very professional, trustworthy and supportive. He genuinely cares clients’ concerns and does his best to help. I am so grateful for Kevin.”
9AM - 5PM
9140 N Waukegan Rd, Morton Grove“The Matt Mitchell State Farm agency has always provided excellent coverage and superior customer service for our family.They help in finding the right plans at affordable prices. That combined with friendly and knowledgeable team members, make it a pleasure to work with them.Always remember,Like a good neighbor”
9AM - 5PM
4 1/2 N Elmhurst Rd, Prospect Heights“Jackie was wonderful to work with. Very sociable and easily helped me replace my insurance card within the same day. She was very patient and detailed. Will be a customer for years to come!”
9AM - 5PM
1770 W Golf Rd, Mt Prospect“Thomas B. Henderson especially and his team are awesome. He is an outstanding agent. His follow up and follow through are better than you're used to or expect in an insurance agent and firm. He makes State Farm not feel like the corporate behemoth that it is by having a close and hands on approach to taking care of your insurance needs and questions. Whether you currently have an agent or are looking for a better one he's the one call him and get connected today.”
9AM - 5PM
1545 N Waukegan Rd Ste 1-1, Glenview“These people are the best at what they do. I've had more than a couple unfortunate incidences (one that's about as major as they come in the insurance world, and a few minor) and they always go above and beyond.”
9AM - 5PM
1955 Raymond Dr Suite 100, Northbrook“We have been very happy with the service that Nayri provides over the many years we have been with State Farm. Her customer service is amazing - she is very responsive, knowledgeable and always willing to help. It is very rare to encounter someone with such a high level of customer service. Thank you Nayri!”
8:30AM - 4:30PM
950 Lee St #220, Des Plaines“The team at State Farm have been helpful throughout our policies with them. They are prompt in answering questions, help in finding the best most accurate plan for my family and are friendly.”
9AM - 5PM
950 Milwaukee Ave Suite 220, Glenview“Todd was so helpful in finding us Auto and Home insurance. We had a lot of specific needs and he worked very closely with us and far exceeded our expectations! 10⭐”
9AM - 5PM
1117 Milwaukee Ave, Riverwoods“Working with Andy was an absolute pleasure. His knowledge made the entire process seamless. Andy patiently guided me through various policy options, explaining each detail with clarity - which was really important for us. We will definitely be working with him for our all futures transactions!”
8AM - 3:30PM
200 East Evergreen Avenue # 105, Mt Prospect“I own a small shop and most insurance companies don't give the best quality of service given I am just a small business. However, it all changed after we were referred to Held Insurance. We had a great experience and highly recommend them to anyone. Erich is awesome and he worked hard to get us the best deal. Thanks sir!”
9AM - 5PM
570 E Northwest Hwy, Des Plaines“Guy and Marcela are always so helpful and we trust them wholeheartedly! They are very quick to reply to any questions or requests for help with things. We are very grateful for all their care and effort they put into helping us with our insurance coverage.”
9AM - 7PM
624 E Park Ave STE C, Libertyville“Sean Dunnigan made me feel like I was family the way he asked about my needs for auto and home insurance. His entire team is super helpful and they really brought the "like a good neighbor" to life for State Farm Insurance.”
“Thank you to Mrs. Agnieszka Borzecki for her help with my complaint. For your professionalism, politeness, patience, participation in conversations with a different insurance agent, knowledge of the regulations, answer to all my questions, Thank you for guiding me through this entire process.I am an older person for whom English is a second language and I am very grateful for all the help I received from my bilingual English-Polish agent Agnieszka and the staff of this office.I recommend their services.Ms. Agata Bielski's office - State Farm.I would like to thank Mrs. Agnieszka Borzecki for her help with my complaint. For your professionalism, politeness, patience, participation in conversations with a different insurance agent, knowledge of the regulations, answer to all my questions, Thank you for guiding me through this whole process.I am an older person for whom English is a second language and I am very grateful for all the help I received from my bilingual English-Polish agent Agnieszka and the staff of this office.I recommend their services.”
9AM - 5:30PM
303 W Dundee Rd, Buffalo Grove“Called to get auto and rental home insurance quotes. They answered all my questions and saved me a lot and provided more coverage than my current insurance.I highly recommend them.Yulia is always ready to help, find the best way for you to cover your car, or property, and treat their clients with respect and reliability. Definitely a person who cares for the customer!”
8:30AM - 5PM
801 N Milwaukee Ave, Libertyville“Joe is great to work with. He is thorough and explains everything to make sure you fully understand your options. If you are looking for insurance, I definitely recommend talking to him. Dawn in his office is super helpful as well. They will make sure you have the right policy for your needs.”
7:30AM - 7PM
480 W Half Day Rd, Buffalo Grove“Michael is always available to talk and help me understand any questions I might have. The one time we got into a small fender bender in a parking lot, Allstate was a pleasure to deal with from start to finish. I highly recommend Michael Kuster, he’s wonderful!”
“Great agent. I inherited the auto policy from my dad so it's probably been in force for well over 50 years. The couple occasions I've had a claim over last 30 years, Allstate doesn't quibble and has always been fair.”
“I have been a customer of Bob Wells for over 30 years. I have never felt more confident in an insurance company...I have the most caring man..his name is Roberto and he is smart, patient and so caring ....and amazing fabulous disposition!Always helping me discuss any topic! I appreciate just knowing my insurance company is always here to help me with my homeowners and my car..i am so grateful! I highly recommend this office...and Roberto!!”
9AM - 5:30PM
105 Washington Ave, Highwood“Jennifer was outstanding and proactively reached out and stayed in contact throughout the process. I highly recommend them and look forward to reviewing future insurance needs with them.”
9AM - 5PM
5704 W Dempster St, Morton Grove“Neil has been my agent for years and always makes sure my coverage is status quote. My mom recently transitioned her insurance over to State Farm with Neil being her agent as well. I know she is being well taken care of.”
9AM - 5PM
220 E Northwest Hwy, Arlington Heights“I don’t have words to Appreciate you and the service of State Farm. You provide it and now I don’t have to convince my husband. He is really very happy with my decision.?????? Have a great new year ahead!”
“Have been with State Farm for years now but I must say the customer service I receive from Tiffany is great along with all the other add-ons she is able to address when upgrading or adding to the existing policy. She is prompt, and most importantly a professional in the industry that ahe works in. I am very satisfied with her work and great attitude. Thank you for your service!”
9AM - 6PM
1920 Waukegan Rd Ste 6, Glenview“Michael Molitor gives his clients undivided attention in time of need, like you are the only client he has. Never in the rush or short with you. LOVE MIKE, he is THE BEST, I am many years with him!”
“First words that come to mind: Accessible, professional, family oriented, and always willing to go above and beyond. Mikey Ventura and his team have time and time again added value to my family’s peace of mind, well being, and financial health by assisting me in finding the most cost efficient and viable insurance policies, assisting me in finding great bundles for my various needs, and always being a phone call or email away if I need ANYTHING. If you are looking for an agent that is responsive, transparent, and willing to ensure his clients satisfaction, make sure to call Mikey.”
“I love this insurance agency. Super friendly and easy to deal with. Michael is one of the best people to deal with in this industry, and I would refer just about anybody.”