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February 2024 by Rebecca Ohlwein
We’ve had a relatively okay relationship with this vet for a few years. They’re alright. However, today was horrendous and we felt so bad for our dog we took her to the pet store for a new toy afterwards. She’s terrified at the vet (and they very much know this) but they gave us a very new, very unconfident vet tech to do her shots. We went in knowing how she should get them (facing away with her donut cone on) and he did not know how to do it that way (near her butt) and insisted on trying near her shoulders. She obviously went for him. He then asked US how to give her the shots and I told him he was not going to get them in her shoulders and perhaps he should go find someone else to assist. After some back and forth and forcing her into a muzzle (which only pissed her off more), she ended up getting her shots in exactly the position we initially wanted them done on her butt. What should have been done in 5 minutes took 25 and we were all sweating by the end. There’s no denying she would have been stressed either way but the prolonging experience was ridiculous. Please do better training staff members on how to handle dogs who are not nice at the vet because in the end it’s only the dogs who suffer for their lack of experience.
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January 2024 by Shawn Berkowski
It was my first time at Deerfield animal care and all of the staff was so knowledgeable and friendly to all our needs of our pet. I highly recomend bringing your pet here. The staff is so incredibly happy and kind. Thank you Deerfield animal care for helping take care of our furr babies needs.
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January 2024 by James Henry
I cannot give enough stars for the ongoing treatment of our dog Stella. We were on a wellness plan and it was great and the best investment possible.Unfortunately Stella got very sick and we were at Deerfield Animal care center a few times a week.Dr. Barron was our main vet and her caring, thoughtful and extremely thorough attention gave us the comfort we needed.Unfortunately Stella had to cross the rainbow bridge, but Dr. Barron was not only her Doctor, but her advocate, her friend and provided us the help and loving care we so badly needed.I can’t recommend DACC enough and especially Dr. Barron.are the highest I could ever express.Our thanks and appreciation are reflected in this review.
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January 2024 by Sarah D.
These people are great!! They were so good with my dog and he seemed very unbothered by the check up, shots, and nail trims. Everyone was knowledgeable and very kind. We will definitely be back
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January 2024 by Abbey Trask
Came in same day due to unavailability at my primary - fast and friendly service. Dr Lopez was very knowledgeable, and genuinely listens to your concerns.
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December 2023 by Erika Kasparova
My cat was putted asleep after he got FIP after this facility visit and they did not even delete him in data base keep sending me messages about his follow ups. If you want your cat to get virus and get sick this is number one to go to!
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November 2023 by RAUL PLANES
They save my dogs life after he bit a frog. Thank you.
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November 2023 by Angelica Hood
Super friendly staff. The doctors genuinely care about all the pets that enter the clinic.
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October 2023 by Kasia Czepiel
I had such a great experience here - the front desk was wonderful and the Dr Harris was so nice,he gave me a lot of advices for my rescue frenchi ?
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August 2023 by Rennie Winograd
I had such a great experience here - the front desk was wonderful and the vet was so helpful.
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August 2023 by Nicole Hillas
Deerfield Animal Center is awesome! Dr. Barron showed exceptional care to our pup!
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June 2023 by Tracy Venable
Ease of appointment was simple. Everyone was really friendly & Dr Zebold was knowledgeable & caring.
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September 2022 by jeremy kamin
CAT OWNERS READ!!!I brought my cat in for the first time to this vet. He is usually very calm and playful. After this trip he is COMPLETELY DIFFERENT; and I don't even blame him. The vet tech wouldn't let me go with my kitty into the examination room, the only clinic that I have experienced this in. Apparently, he was being so aggressive that they had to cage him and "hold him down". I personally have a problem with caging my cat and the fact that they did not warn me about this was a big issue. They were very nontransparent as I had no idea what they were doing in the examination room. After the examination, I had questions I wanted to ask but the vet told me they did not have time to answer my questions as they were busy. While I understand time constraints, I have been to other vets and I have NEVER had this problem. Now my cat is terrified of his carrier and is whining like crazy, which never happened before going here.TO ALL CAT OWNERS: IF YOU CARE ABOUT YOUR KITTY, SAVE YOUR TIME, MONEY, AND TROUBLES AND GO ELSEWHERE!
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September 2022 by Rachel Waddick
I cannot say enough wonderful things about Deerfield Animal Care Center.The staff is kind and receptive and the techs have treated my very nervous dog with nothing but warm patience. When my pup was suddenly acting strangely today, I was able to call and go to a walk-in appointment, where he was seen promptly and thoroughly. His care was explained to me and next steps were identified. I left feeling reassured and well taken care of.I have been going to DACC for two years, and I am so incredibly happy I found them. My vet, Dr. Kaitlyn Zebold, is the only vet my dog has ever warmed up to in his 8 years. Her professionalism and thorough but cost-conscious care has kept my senior pup healthy, happy, and comfortable.100/10 would recommend to any pet parents who are seeking customized, compassionate, accessible, and professional care for their furry family member.Thank you, Deerfield Animal Care Center! I appreciate all of you so much.
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September 2022 by A H
I brought my cat in for her annual checkup and she was experiencing diarrhea. They gave her medicine and told me to come back next week for vaccines and assured me I wouldn’t have to pay another exam fee. When I brought her back the following week, they took her out of the room to “the back” like they ALWAYS do and it turns out: they put her in a cage! They were clipping dogs nails as they left her in a cage without telling me! Once they tried to get her out of the cage, she was so scared that she started hissing and basically screaming. We heard her from the exam room and thought there was no way that could be her when they were only supposed to give vaccines? The doctor comes in and shares how “mean” and “awful” she and cats are and I should sedate her. He said (word for word) “she was turning purple from us trying to restrain her”. What was happening?! Why do they always take her to “the back”?! He said they couldn’t examine her due to her aggression. I didn’t even know why he tried to examine her. However, she’s brought back in the room breathing very heavy and shaking. I’d never seen her like this. To top it all off, they charged me again for the exam they said they couldn’t do and the week prior they said they wouldn’t do.
