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February 2024 by First Last
The ATM is always broken. Such a waste of time.
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September 2023 by Adan Martinez
It has terrible service, it takes a long time to serve you, very bad.
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March 2023 by Richard H.
Incompetence reigns suppreme at this location. Nothing but fingerpointing when they screw up. Called my yesterday just to waste time. No, I don't enjoy chatting with my banker. He wanted information he already had . . . I guess he doesn't know how to access his own bank records. Chris just wastes time . . . maybe he doesn't have enough work to keep himself busy. But, moving up the ranks, their HQ isn't much better, and the CEO doesn't know how to reply to inquiries. You're better putting your money under a matress than dealing with these people.
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February 2023 by Kaija Daniels
Pretty decent folks here. The man with the Pikachu lanyard was always very nice when I’d stop by to drop off a deposit for work.
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January 2023 by K
Pretty decent folks here. The man with the Pikachu lanyard was always very nice when I’d stop by to drop off a deposit for work.
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October 2022 by Edgar Eduardo Gallegos
Marcos and Branch Manager are very good people wich I know It reflects on this branch.Thank You
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June 2022 by Gordie Kaplan
We have had superlative service for our several accounts, safe deposit box, and wealth management assistance. Several different bankers have provided this outstanding, trustworthy help over many years.
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October 2021 by Marcus
Unfortunately most US Bank locations seem to provide absolute trash service, this might be the worst of them .
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December 2020 by Ivaylo Guenkov
Chris the bank manager refused to assist with serious overcharge issues on a closed down account. At peak pandemic he insisted that I couldn't close the account without coming in and the fact that I emptied it under advice of customer support was a mistake, and the account was shut down and threatened with credit reporting for an outstanding balance of 40$. Why 40$? Because they decided to not alert me and continue charging fees freely on an account I was told is shut down.This branch manager would rather insist you pay a $40 extortion than offer any genuine assistance to resolving a matter during peak pandemic. I have and told him there is immunocompromised people in my household. I'm not coming into to deal with this. US Bank by far has the worst app, website, customer service, and people of any bank I have used, and I have used about 4 different ones regularly.Chris the manager has proved this bank has no ethics or will to help. Stay away.
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November 2019 by Bill Andres
The changed drive up hours suck.
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August 2019 by Joe S.
This branch doesn't have a notary. Maybe they don't process loans or any offices documents. USELESS.
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April 2018 by Girl U
As a customer of US Bank, kinda nice to see that there's an actual location here. Can't say anything negative about the location.
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November 2017 by Brendan Egan
This bank is a total joke. Somehow worse than other awful large banks. Jim Carrillo really made the loan process 10x longer and more difficult than it had to be, clearly inexperienced and extremely unprofessional. Would avoid this bank at all costs.
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May 2016 by Andi siahaan
Lacking of people skills maybe just this site location only.
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May 2016 by Danny Williams
It's a bank, close to the bakery. Convenient access.
