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December 2023 by Patrick McNulty
Nice people but there is always a line at the pharmacy. I have to plan to spend 30 minutes any time I pick up a prescription.
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November 2023 by Chris VP
I would avoid at all costs. They only fill prescriptions when you show up. There are massive lines with some customers skipping the line
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November 2023 by Ryan H.
I have A great experience working at this store I enjoy Working at Wallgreens In Downtown Deerfield!!!
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November 2023 by Avinavi I.
One of the least responsive locations in the State. Im writing this both as a patient and prescriber. It's a miracle if i ever am able to reach an actual person to speak with and many of my patients have been left stranded because they were out of stock of their meds and never notified the prescriber or patient until they came to pick up the med and made to wait for a long time. Several times i went during daytime hours and waited for an hour only to find out they were out of stock. Went in with my wife for her Tdap and exact same scenario. Both times we had made appointments online ahead of time and still had to wait around an hour. We finally ended up going to the Glenview location. Seems like the pharmacy is severely understaffed or just incompetent. Walgreens needs to take a serious look at their management at this location!
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October 2023 by Jennie M.
Have to get my prescriptions here due to insurance and every month at least one is delayed by days. When you can only order at certain intervals, it makes things a bit difficult.
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October 2023 by Muhammedaly Atayew
The employee very bad help to customer
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October 2023 by Brian G.
The people that work here are utterly incompetent. I went to deposit money onto my chime account, and to different employees. Couldn't figure it out. I was explaining to them how to do it, something I shouldn't have to do, and they still couldn't figure it out. when I expressed that I was in a hurry, the clerk made some snide comment to me. I will never return to this Walgreens - they are horrible, incompetent, and rude. if there was a zero star option, I would take it!!
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October 2023 by Lonni B.
Utterly incompetent pharmacy staff. They have a standard schtick Nearly every time a patient calls for a refill. A receptionist asked for ones name birthdate and the name of the refill requested which she can never pronounce and has no idea of the medical significance of. She then tells you that you will have to hold for the pharmacist and places you on. " a brief hold."" During which time you have the privilege of listening to annoying elevator music. The pharmacist apparently picks up the phone periodically, then put it back on hold without saying a word. Period you end up holding for 20 to 40 minutes depending on your patience, never speaking to the pharmacist And never receiving your medication Unless you physically return. This is the same story for "auto-refills" which are never automatically refilled, and online refills. Total waste of time.!
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March 2023 by Melissa B.
My concerns about the inefficiency have been proven true, time and time again.Now, they have been slow and unable to fill an important prescription. I have been in touch with my practice about this, and they say they sent the prescription. I then call WG back (waiting on hold) and they say they never got the prescription request. This has been back and forth for three weeks. They are extremely hard to get ahold of and have not been able to do simple things like confirm filling a prescription.
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February 2023 by Alexa A.
Been coming here for 6 years, monthly staff always knows me and we laugh. Always have my vast medications
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December 2022 by Nicole C
Received excellent customer service from the pharmacist Manny and Sue who were extremely informative with helping my husband and I reach a decision on what vaccines to get for travel. Rensy, the pharmacist technician was an absolute saint. We were difficult customers due to our indecisiveness and she helped us with such patience and understanding. Truly above and beyond...thank you all so much!
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November 2022 by Teresa G.
Terrible service. Understaffed pharmacy. Only go here if you want to wait an hour in line to pick up a prescription the was phoned in over 24 prior.I don't understand how a Walgreens that is basically located on top of their headquarters can be run so poorly? No one seemed to care or notice over 25 people waiting in 2 lines for pharmacy pick up and for vaccines. Not acceptable! Walgreens please fix this problem by properly staffing your pharmacy and having more than 2 people working the pharmacy counter - one for prescription pick up and one for vaccines. There should be at least 2 people working the prescription pick up counter when it is busy (as it usually is) at this store.
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September 2022 by Ed Dunn
Awful, likely the worst pharmacy experience. Always understaffed and busy, doesn't matter what time of the day, expect long waits.
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September 2022 by Joel K.
I have an apt 9:40 am and almost 1 hr to get my Covid shoot this is unacceptable businessThey need to get their head on straight Or close all their pharmacies
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May 2022 by David Heeres
Drive through is so slow. You would think it would get fixed after complaining numerous times.
