AT&T Store in Dekalb offers a wide range of products and services to keep you connected. They offer phones, tablets, smartwatches, and other connected devices from top brands. Customers can choose from a variety of wireless data plans to suit their needs, including flexible prepaid options with no annual contract or credit check. The store's knowledgeable staff provides excellent customer service. Jayson, Tyrus, and Morgan have all been praised for their patience, expertise, and friendly demeanor. They have helped customers with device upgrades, troubleshooting phone issues, and understanding their billing. Customers appreciate the staff's willingness to go the extra mile to ensure a smooth and satisfactory experience. One long-time AT&T customer, Kathy Bibber, was particularly impressed with Morgan's assistance. After having several negative experiences at other AT&T stores, Kathy was hesitant to return, but Morgan's professionalism and problem-solving skills convinced her to stay with the company. Overall, the AT&T Store in Dekalb provides a reliable and customer-focused experience, with a team of dedicated staff who are committed to meeting the needs of their community.
Morgan and Tyrus were very helpful during an upgrade I did in store recently! Tyrus was incredibly knowledgeable and just an overall great personality to have in the store during an otherwise traditionally long and boring upgrade process. Morgan was sweet and explained things well.
March 2025
Daniel was great! Very helpful and simple process! Great experience!
March 2025
So I can in an couldnt figure out how to attach my number to my iCloud came into at&t an Daniel help me out no longer then 10 minutes super quick an effortless an two days before this tryis helped me swap my phone number over to my new phone in like 7 mins out me out real quick good customer support 👍
