AT&T Store in Dekalb offers a wide range of products and services to keep you connected. They offer phones, tablets, smartwatches, and other connected devices from top brands. Customers can choose from a variety of wireless data plans to suit their needs, including flexible prepaid options with no annual contract or credit check. The store's knowledgeable staff provides excellent customer service. Jayson, Tyrus, and Morgan have all been praised for their patience, expertise, and friendly demeanor. They have helped customers with device upgrades, troubleshooting phone issues, and understanding their billing. Customers appreciate the staff's willingness to go the extra mile to ensure a smooth and satisfactory experience. One long-time AT&T customer, Kathy Bibber, was particularly impressed with Morgan's assistance. After having several negative experiences at other AT&T stores, Kathy was hesitant to return, but Morgan's professionalism and problem-solving skills convinced her to stay with the company. Overall, the AT&T Store in Dekalb provides a reliable and customer-focused experience, with a team of dedicated staff who are committed to meeting the needs of their community.
If your trying to get good deals and you don't want to get the run around ,a store that provides fast service and more than fair deals this is AT&T
October 2025
Manager Tyris and staff are the best. After 3 hours at another at&t store the staff there could not get my husband's new phone to work. Even at&t customer service and tech support could not help. Glad we brought our phones to the DeKalb store!
June 2025
Tyris was WONDERFUL! He not only fixed the problem, but was encouraging as we hit roadblocks. Turns is my hero!