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“Chris, Ana and Daisy were very kind professional and helped me get a new account opened. They very informative and made me aware they were there for any questions or concerns I needed.”
8:30AM - 12PM
1940 Dekalb Ave, Sycamore
Banks
“Always very friendly and accommodating staff. The tellers are polite and efficient. If I ever had questions, or concerns, they were answered and taken care of immediately. Great bank”
8:30AM - 12PM
100 Greenwood Acres Dr, DeKalb
Banks
“I had a problem waiting on a check that had a hold on it! Pauline was so nice and helped me out so fast!! She saved the day!! I had called 3 other locations with no help! She is so nice and helpful! Thanks Pauline !”
“I went into this bank to cash in a check and I was unaware how to do so. I believe the woman’s name was Kellie, she was extremely helpful and made me feel like it was okay to ask questions if I was unsure of what to do. Will be coming to this bank more often than the one on Annie Glidden”
8:30AM - 12PM
141 W Lincoln Hwy, DeKalb
Banks
“Really great people to work with. Courteous and accomodating. They follow thru. Only one “bad” experience ever and it was early in the pandemic while they were still working things out. Manager addressed the matter and provided a resolution that met my satisfaction.”
9AM - 1PM
145 N 4th St, DeKalb
Banks
“Some of the most Pleasant people I have ever dealt with in a banking situation I highly recommend this Bank for anybody starting out in banking or who has been banking for years! They have your back on unbelievably and unconditionally”
“Went to the bank to pull out money for rent which seems like a high amount these days. I'm posting this review March 7th of 2025. In the drive-thru they want multiple forms of identification Even when you have your account and routing number on the withdrawal slip.
Anyhow I go inside from now on, and I ran into a gentleman named Ivan, and he was extremely helpful. He told me why they have to gather that extra information with people committing fraud unfortunately they have to take extra steps in security.”
“Been with this bank for over 15 years and always have had great service. New location is very nice and easily accessible, has night deposit box. electronic deposit options and App convenience.”
“Went there today after searching for a bank that didn't close right at 5 PM. Left at 6PM closing time with a checking account and a debit card to pick up tomorrow. Fantastic.”
“Amazing experience! Came in the day of Black Friday and the front desk worker Sami, she was so patient and understanding with helping me with my bank stuff. Will definitely be continuing my business with this bank!”
“They do the best they can with what they have. They are constantly understaffed and overwhelmed, but the people that are there are amazing. They haven't always been able to help me, but they do try.”
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“I have been a member for over 20 years. I will never move my accounts from this credit union. The staff is amazing
They are incredibly easy to work with. I wish all businesses had employees and service like Northern Illinois Federal Credit Union!!!!! Thank you for ALWAYS being there!!!”