-
October 2023 by Caprice PrettyP
Everyone is super generous! And helpful I would recommend anyone to come here ?
-
June 2022 by Warren Beck
I love Delanos
-
June 2021 by April R.
Joe, staff at Delano's, has gone above and beyond to assist me in my home remodeling project. He has a wealth of information and provided literature to support product and install process. He has made referrals for reliable contractors for things needing completion after flooring install. Zak and Tony (aka Harley from other review) also did a fine job. Both were on time, reliable and communicated with me regularly during the job. They also responded to needs that cropped up after job. They cleaned up their mess and left the work site as clean as a remodel site can be. Would use again and recommend.
-
April 2021 by Sharon P.
If you're smart you won't deal with Delanos/Harley their flooring installer. Harley farms out business he doesn't want to IRRESPONSIBLE coworkers (Zack) who come to your house and make MESSES w/out bothering to clean them up. They (Zack) promise to do the job on a certain day then call repeatedly to reschedule it to another day. (Zack did this THREE times). TOTAL WASTE oF TIME. When you call Harley about problems you are having with the installer which HE SENT TO YOUR HOME, HARLEY acts like he knows nothing about it??!!??!! I gave one star review only because I had to. Harley and his incompetent/irresponsible fellow staff members are a waste of time.
-
September 2020 by Rich Terry
I have had dealing with Delano’s home decorating and I have been very disatified and I would recommend extreme caution in dealing with this business. Be sure to familiarize yourself with the Illinois Home Repair Act before entering into any agreement with this firm. They claim they are not in the business of home remodeling but under the Illinois Compiled Statutes they are clearly engaged in the business of being a home remodeling contractor.
-
September 2019 by Lynnette Stover
Just had new kitchen floor installed. I LOVE the floor. Everyone was so kind from start to finish!! I couldn't be happier or more pleased with the outcome!!! THANK YOU DELANO'S
-
September 2019 by Dan Jensen
Slow to give me a quote for granite countertops. The place on 64 in sycamore gave better service and pricing.
-
February 2019 by Matt Massett
Awesome and intentive to the customer's needs and wants. Old school home decorating with the detail that comes with it.
-
January 2018 by Linda Maffie
Used a coupon for a stain removal product. Staff was friendly & helpful. Answered questions. I will go back when I am remodeling.
-
November 2017 by james kibble
We recently had a new countertop installed in our kitchen. We had researched quartz counters and even priced them at two other stores. One of the stores sent out an estimater to look at the project and he told us it would be a complicated install and we needed to have a carpenter remove the old tops and re-level our cabinets before they would even think about installing the new counter. We went to Delano's and checked with them and they sent someone out the next day to measure. They looked at our cabinets and said they could install the counter without any problem. Within ten days, our old counter was removed and our new counter was installed the same day. The counter install went smoothly and looked beautiful. We were extremely pleased with the service.
-
April 2016 by Robin Lawson
Took over 5 months to get a job done that was quoted for 6 weeks. Kept asking what was going on - Delano's just laughed it off while costing us $$$$ - when we tried to dispute their cost over runs and the cost to us -off to their attorney and files against us - no kidding ... Get a mega tight contract with them and hold Delano's accountable. PS they sub the work out ... Carpets buckle and flooring not matched. Really bad experience.
-
June 2012 by Michael Arreguin
Tried to get help with a hinge from cabinet line they carry and they were not even helpful. Didn't want to be bothered.
