-
December 2023 by Edwin Cervantes
Very good service
-
October 2023 by john newquist
Always busy in the afternoon. But the staff is very nice and very efficient
-
June 2023 by Brian Jindra
I was told I had to physically come into the bank to open my account. I wasted an hour doing so. Apparently geographical discrimination is perfectly acceptable with this bank. As an out-of-state resident, I was refused the ability to open an account.
-
March 2023 by William Dalaly
Absolutely the worst banking I've ever had, cards don't work on a regular basis leaving you stranded, the online banking app has tons of errors and shows the wrong amounts a lot of the time, and to top everything off they don't have a 24 hour call center to handle issues such as someone being stuck a state away with no way to pay for gas to get home because of a system wide card service error. If you are considering banking here, reconsider.
-
November 2022 by IanRoastedVlogger Harrison
Amazing experience! Came in the day of Black Friday and the front desk worker Sami, she was so patient and understanding with helping me with my bank stuff. Will definitely be continuing my business with this bank!
-
June 2022 by Virginia Brickner
Whatever you do don't try to call these people. I was on the phone 20 minutes the first time, hung up waited awhile and called back 27 minutes later hung up screw you people I'm sure we might be changing banks. Very bad customer service.
-
April 2022 by Alex Max
This branch is very poor service
-
November 2021 by James W
I did an online application never got a call back. So I called in, they said they had a bug in the system that messed up my application. I spoke with someone on the phone about opening up an account. I asked what I needed to bring. Arrived the next day. Was told to wait. Waited a very long time. They let someone pass me. Waited some more. Finally got to talk to someone who said that I needed more documents than I brought among other things. Im not going to waste another second in that bank, I’d rather just go somewhere else. My advice to the readers — find a bank that is reliable and credible. This bank is not that.
-
October 2020 by Jeff C
Ok.Bad parking lot.
-
August 2020 by Vonei White
Just went to the drive thru on 8/8/20 and as soon as I stopped my car, she says “Good Morning Mrs White. How are you doing?” They are all so sweet and helpful. She did my deposits really fast. I always go to my bank on Lincoln Hwy. This is why I go here. I will never change. You are treated like a person and not a number. It’s like the small banks I have always gone to except they aren’t small. My Home Town Bank. Thank you everyone. Vonei White
-
July 2020 by Alan Henderson
Outstanding service
-
October 2019 by panicyeti 83
Worst branch in Illinois. They steal your money.
-
November 2018 by Fee
Still the most thirsty bank ever all locations
-
May 2017 by Jenavieve D
It's a bank nothing special workers are there to work. But I did close my acct. When the new bank took over new people went in and their personalities weren't the greatest.
-
May 2017 by chris conine
Always wait almost half an hour to get any service only to not get what I asked for
