Goodwill Industries of Northern Illinois is a not-for-profit organization with retail stores that are often clean, organized, and well-stocked. The staff are frequently described as friendly, helpful, and kind, with some going above and beyond for customers. Prices are generally viewed as fairly reasonable. The stores fund community programs and job training by selling donated items. While most experiences are positive, there are occasional criticisms regarding item condition and a strict no-return policy on some purchases. Overall, it is seen as a clean store with a helpful mission and staff.
I always find some good things that I want interested in at Goodwill. A reasonable prices
June 2025
Decent book section and I found a few good titles, but the pricing was frustrating and inconsistent. Some books were much higher than others with no clear reason, and overall it felt overpriced compared to other Goodwills. It wasn’t horrible, but I wouldn’t go out of my way to come to this one if you’re hoping for... read full comment
February 2025
There is no organization, and the prices are the worst thing ever.
