Lowe's Home Improvement is the go-to destination for all your home improvement needs. The DeKalb, IL location offers a wide range of products, from gardening supplies to new appliances and paint colors. The staff is known for their exceptional customer service, with Scott G. in the Flooring department and Ron Janota in Appliances being praised for their knowledge and professionalism. Customers appreciate the friendly atmosphere, with employees who are more than happy to assist, even cutting wood to size. While finding help in some departments can be a challenge, the overall experience at Lowe's is positive, with well-organized stores and efficient delivery services. Whether you're looking to update your home or tackle a DIY project, Lowe's is here to help.
Scott G. in Flooring, at the DeKalb store is a wonderful employee. Scott has helped me on several occasions. He is extremely knowledgeable, always very professional and has excellent customer service!
January 2025
Super friendly staff. I got a bunch of wood and they were more than happy to cut a few pieces for me. Had a good laugh with a couple employees and they were very helpful.
December 2024
I always find nice people to help me in the wood Department, but when I need other stuff it's impossible to find anyone, also the prices are reasonable compared to other stores.
