PetSmart is the largest pet supply and services retailer, offering over 10,000 products online and in stores for a variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the wide selection of pet foods, often finding lower prices than other stores. Many customers praise the store’s grooming services, noting that groomers are well-trained and do an excellent job with pets. The store also provides additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption at select locations. However, some reviews mention issues with store organization, describing the aisles as messy and difficult to navigate. Customer service experiences vary, with some finding staff helpful and others feeling they are treated poorly. Overall, PetSmart is a popular choice for pet supplies and services, especially for those seeking grooming and adoption options.
I came in a few days ago I had new puppy and one the employees name Macey (I believe) helped out and went further beyond with information on recommendation for stuff I should look into as well the puppy program the store offered as well.
February 2026
This is the only location I will go to. Great staff.
December 2025
Online ordering is so convenient. Such a clean pet store and friendly staff! My cats needs are always met.