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January 2024 by Javier Ortiz
I recommend this bank, it has very qualified staff.
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July 2023 by Anabel Velazquez
Great staff...
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February 2023 by Brian Adams
Worst bank ever. If they offer you a loan refuse it they are terrible. Customer service is a joke to them. Getting you your statement on time forget about it. they send it late just so they can add late fees. If I could give negative stars I would they earned the negative reviews. I will never work with PNC again. Terrible experience incompetent staff.
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May 2022 by mark charvat
Very poor customer service from the branch manager (DUSTIN A) and bank rep Crystal V. Avoid the DeKalb branch at all costs They actually told me they are ":too busy" to get back to customers who have a banking issue. This happened not one, but twice. Closed my Account instantly. AVOID DeKalb PNC Bank!
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May 2022 by Matthew S
The fees at this bank are the scummiest I've heard of in a very long time. I was shocked to hear they still charged overdraft fees, and even worse CARD REPLACEMENT fees when your account is victimized by theft!!! The gall to punish their clients when they've just been victimized by ID theft... scummy, scammy, scuzzy.
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May 2022 by Aaron Hollins
Very poor customer service some of the employees could use some ethics training. Also brush up on their own code of conduct. Just plain out rude and disrespectful use the Atm avoid interaction with staff.
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May 2022 by Mark C.
Very poor customer service from the branch manager and (DUSTIN A) and bank rep Crystal V. Avoid the DeKalb branch at all costs I requested assistance regarding a matter and was promised that someone would get back to me later that day,and no one got back to me at all. When I called back, they said they were to buy to deal with my banking issue, Not one, but twice. POOR customer service, the worst I've ever seen. AVOID PNC at all costs.
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February 2022 by Chloe Simon
My favorite bank!! They have the most amazing staff!! Highly recommended.
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May 2021 by OooS Ooo se
Professional, always helpful, great corporate and local support, as well as, phone and cyber support. I hope this company stays the same and grows as a symbol of American companies and how they should be run.
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July 2020 by Allan Moore
Pnc is the worst bank you could go to..they overdraft fees 36.00 on 1 or 2 dollars overdraft
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May 2020 by Brent Ward
I have had no problem with the employees at the branch in my town. Where I have a problem is my pharmacy took money out of my account instead of my wife's. I called the Bank to explain the situation. No answer. They charged my account for not having any money in it even though I can't work right now because of COVID-19.
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November 2019 by The Analog Sound
Poor customer service
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September 2019 by Danielle Wylie
Always very friendly and accommodating! I feel at home every time I go there. Today i witnessed a whole man child refusing to leave the drive through because he didn't have his ID or something. They were just doing their jobs, and being a hell of a lot nicer than I wouldve been. Not forgetting they had other customers, they went around and apologized to each person and politely informed them of the problem. Not one of them got an attitude or strayed from a professional manner. I even went out there and had a word with him. Not sure how they maintained composure with him.Hope I didn't cause any problems! Thanks for the great service and smiling faces every time!
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March 2019 by Chase Renwick
Friendly staff who will help you in anyway they can. However, this location doesnt have a change counter and they can be understaffed somedays.
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March 2019 by Mohammad H.
Their atm was not working, I needed to deposit money in order to make a payment, however the option wasn't not functioning.
