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March 2024 by Josh Orr
“Fast” oil change cost me 3 visits to store and a $200 mechanics bill to get someone else to fix it. It’s a shame, used to be a good place.
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March 2024 by Jimmy John
Excellent service fast and very efficient
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March 2024 by joanette gardner
Quick service
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January 2024 by Conor Smith
Wouldn’t service my car because my driver side door doesn’t open but everywhere else I go will
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January 2024 by Carol Parsons
VIOC in DeKalb has been a go to for years always had good service. Today was was great… wonderful crew of 3. Helpful, pleasant and efficient. My van sounded like a new car when I left, they helped solve no heat, squeaky belt, .. had radiator flush, oil change, and a couple wipers and filters changed. Right in line with competitors. I forgot the young ladies name who worked with me, but she’s a natural with good customer service.
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December 2023 by Jordan Weiss
I’m very happy with the service here. They got everything done super quickly, didn’t try to push extra payments on me, notified me of their student discount, and no mansplaining!!! Super nice staff, especially Nick!
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December 2023 by Pietro Giacomelli
Friendly Staff. Quick, easy and no surprises. In and out in under 20 min
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November 2023 by Dmitry B
Champion! They did great jobs check everything !!!
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November 2023 by G Cooker
Fast, friendly, and professional service.
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November 2023 by Dirk Schumann
Great service with no wait. They have many filters in stock including VW.
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October 2023 by Brent Genseke
Used them twice for an oil change and they were quick and courteous.Services: Air & cabin filter replacement
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August 2023 by Alex
We were driving from Davenport to Schaumburg and stopped in Dekalb after my car said we needed an oil change. Apparently Priuses can go a bit longer and the individual who helped me it showed me exactly how to check when I really need an oil change. Saved me $80 that day and I learned a lot. They very easily could have taken my money and I would have been none the wiser, but they went above and beyond to teach me better about my car. Would recommend this place to anyone.
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August 2023 by Cameron Derby
They are quick with my oil changes and friendly customer service, but the past 2 times I've gone they've gotten the inside of my car dirty. 1st time was black smudges on my seat. Then yesterday I asked if they could be cautious of it since my interior is tan and since it happened before, but still got my car back with smudges and grease. Ugh, just sucks that I told them and it didn't make a difference. I get they're working hard and it's inevitable for them to get dirty but I shouldnt have to clean my car after each time I go there.
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August 2023 by C Jae
Jarrod and Michael were knowledgeable and polite. I always come here for their fast service!Service: Oil change
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July 2023 by Michelle A.
I give this no stars!! They damaged my vehicle in 2 places and tried to blame another Valvolins location! I would still have been upset about the damage but less so if they had owned their mistake. Absolutely APPALLED
