Walgreens is a popular pharmacy and retail store offering a wide range of services. The pharmacy hours are convenient, with weekday hours from 8am to 9pm, Saturday hours from 9am to 1pm and 1:30pm to 6pm, and Sunday hours from 9am to 1pm and 1:30pm to 5pm. Customers praise the excellent management and pharmacy staff at the Dekalb location. The pharmacy is described as great, always having the necessary medications ready. The staff is said to be helpful, friendly, and willing to provide valuable information. One customer had a pleasant experience, finding what they needed and receiving assistance when requested. The checkout staff was also commended for their attentiveness and creating a comfortable atmosphere. However, not all experiences were positive. One customer witnessed a rude customer interaction with the store manager, who remained calm and professional in their response. Another customer had issues with the store's pickup service, experiencing delays and cancellations, leading to additional trips and expenses. Overall, Walgreens is a reliable pharmacy and retail destination, offering a range of services and generally positive customer experiences, with some room for improvement in certain areas.
The amount of times I have called a prescription in, sometimes a few days in advance, and it’s STILL not filled when I stop by has become increasingly frustrating and I’m about ready to switch pharmacies.
April 2024
The best management I've seen around Dekalb. The pharmacy is great and always has my medication ready. Thank you staff! You're doing awesome.
June 2023
Prices are 50% higher than listed through the Walgreens app and they refuse to match prices. The pharmacy also always seems to be a long wait, don't go in expecting a quick pick up.
