Roland Rich Ford, Inc. is highly regarded for its honest and straightforward approach to vehicle sales. Customers appreciate the genuine and kind-hearted nature of the owner, who has been at the dealership for nearly 50 years. The staff is described as genuine, hardworking, and friendly, creating a stress-free and no-pressure environment for buyers. Many customers have shared positive experiences, such as seamless transactions without the need for deposits or waiting periods, even when checks are involved. The dealership offers a great selection of used and new cars, including vintage trucks, with some vehicles not running but still in excellent condition. Customers also commend the dealership for helpful service, like draining a transmission fluid to avoid unnecessary repairs, and for providing parts for older vehicles. The owner is seen as a dedicated and caring individual, often working before others and staying late, which reflects his commitment to customers. Overall, Roland Rich Ford is praised as the first choice for vehicle buying, offering honest deals, a friendly atmosphere, and a trustworthy reputation. Despite some opinions to the contrary, many customers recommend this dealership for its integrity and excellent service.
Best vehicle buying experience EVER! No pressure, no stress, and Mr. Rich is straightforward and a true gentleman to deal with. I would happily recommend his dealership to anyone I know.
August 2024
This is a great place with truly genuine and hard working people. I am so thankful they are in Delevan. They have a great selection of used cars and new cars with very reasonable down payments
January 2024
I had one dealer ship tell me I needed a new transmission on my 2016 F150 6000.00 called Roland Rich he ask me if I had every had my transmission serviced I said No then he asked me to bring it in they drained the fluid and my transmission has worked fine since. Thank him so much!!
