-
March 2025 by 엘리스
Michael speeks loudly my passcord while helping yo apply the credit card. I look round and found that every at bank hear my passcord. If everyone can hear it, what is the meaning to have it.
-
January 2025 by Sam A
Went to this branch with a large amount of cash. The cash was counted by 2 people multiple times before going in and the total amount was the same every time.
Teller took the cash, went around the wall to get to the counting machine (because other employees were blocking her way to walk straight there where she would have been in my sight) and came back with a total significantly less than what I walked in with.
If you go here, two things:
1. Use the machines, NOT the tellers
2. If your money is off, file a police report!
I found one other review where a deposit was off. If you don’t file a police report, they’ll continue to do this.
-
November 2024 by Andrea Paola Molina
Horrible customer service, I will never come back.
-
July 2024 by Eugene Gore
Very BAD experience. The bank is not available to customers!
Tome and time again the worst possible experience: absence of service!
-
June 2024 by Darvin Smith
This particular chase branch is very racist towards African Americans
-
April 2024 by laura david
Horrible customer service never coming back
-
March 2024 by Dylan
Was insulted by staff for politely asking if they except coins exchange.they said only kids have coins
-
January 2024 by G M
I come to this branch a lot to send wires and usually they are pretty fast but today Miss Samira helped me and she was quickest person ever to help me send a wire. She really knew her way to navigate the system.Thank you so much for taking care of me
-
January 2024 by Jason Dell
They are making it absolutely impossible to get my own money. Branch manager was absolutely worthless in trying to resolve issue. I am done with Chase Bank and this branch due to this issue
-
November 2023 by Aigerim Damirbekova
Ishu Yousif is the Best Banker I’ve met in so many years . I have been dealing with an issue on the account for over 7 days , have been back and forth at several branches , only Ishu yousif could resolve it for me .Very caring , outrageous kind and just simply amazing person .Thank you very much for your professionalism.
-
November 2023 by Jose Luis Avalos
The bankers are not helping the customers.. those bankers are lazy ...
-
November 2023 by Christina
Jasmin Lopez has really bad customer service skills. Keep that attitude for someone else, no need to be rude
-
September 2023 by Aleksandar Raicevic
My experience in this Branch is terrible. Branch Manager Matthew J. Hochstatter,who supposed help to resolve problems for customers,he doing opposite things. Like Chase employee,he have possibilities to contract centar for support,but he making choice to not to doing that and give me phone number to do basically his job. So,why we need Branch Manager like that in Des Plaines?
-
July 2023 by Edi Kulasic (OLDSCHOOL EXPRESS INC)
Great experience
-
July 2023 by Libin Babu
No response for phone calls
