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December 2023 by c8lin
These guys sold me an older Toyota in 2020 and I am still driving it right now. It is the best car I’ve ever bought. I’ve never had any issues with it, I don’t understand these poor reviews because the dealership lets you take the car for a test drive and also let you bring it to a mechanic for an inspection even if you haven’t bought it yet. these guys are great don’t let the poor reviews fool you.
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March 2021 by Jeffrey W.
I purchased an awesome 2007 Toyota Highlander from Des Plaines Auto Works and dig my grave took care of me so well that I want to recommend him for anyone looking for a used vehicle for a fair price I got a one owner 2007 Toyota Highlander no accidents all the service records from Schaumburg Toyota this thing drives like a charm for $5,000, if you need a great car at a low price go see Big Mike Gray
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March 2021 by Nadine F.
Big Mike is the man! I have bought 2 cars from him. Both cars (Toyota & Lexus) are highly reliable, only required routine maintenance and by far the lowest price on the market.
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August 2020 by Michael Diaz
This dealership are scam artists they sold my mother a lemon...my mother is a hard working person who is a caregiver and needed a reliable car and unfortunately the car she bought from this dealership only last her 6 day's and the transmission went out and they won't take back the car and give my mom her money back don't buy from them
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August 2020 by Dina Diaz
They sell cars that are lemons and very hard to get a hold of them my car lasted 6 day's and transmission went out had to pay 2,000 more to fix it and they didn't give me my money back engine light keeps going on and every time I take it in they claimed to have fixed it they are a nightmare to deal with not very professional all i wanted was my money back and they could have there junk car don't buy from them
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July 2020 by Anneliese Mojica
There was no attempt to provide quality customer service on the phone nor in person, the employee we dealt with wasn’t courteous or very helpful in any way. It was very clear they only wanted to make money, I wouldn’t waste my time ever doing business with them again.
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July 2020 by TimeRider762
Take a look at their outrageously high prices, and you'll be looking for another dealership.
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June 2020 by Rob Smith
This mom and pop used car lot has no interest in building customer relationships, they only want to fill their cash register.
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September 2018 by Tony S.
Wonderful inventory of used cars/trucks with unmatched customer service makes Des Plaines Auto Works my "go to" dealership whenever I need to purchase vehicles. Their team will go above and beyond to make sure you're completely satisfied with your purchase. Thanks for all your help throughout the years.
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September 2016 by Morgan E.
I recently purchased a car from Des Plaines Auto Works and was blown away by how helpful and professional all of the employees are. They were very accommodating and patient as I test drove a few cars before deciding on the one I wanted. All of the cars were super clean and I could not be happier with my purchase. I highly recommend coming here for your next car purchase, you won't regret it!
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September 2016 by John J.
The Greatest Car Dealership of history of car dealership. I walked in out of curiosity and couldn't believe how helpful they were. You Most buy your next car here. Very insightful, honest, helpful group. This place is a GOLD Mined for Use cars. Just bought a use Lexus from them and process was simply blissful. Love that car. Family Owned been there for 20 years now I think. I have 3 kids now when they get old enough to drive I'm buying my car there. Hopefully little Johnny takes his time growing up. Anyway Great price, value. HIGHLY RECOMMENDED. It's a steal of prices.
