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December 2024 by Maryna V.S.
11.20.2024 I was offered to exchange my security credit card for a regular one. I asked if my credit score would drop, the bank employee reassured me that everything would be fine and I would only lose 3-4 pts and then everything would be restored. Now I find out that the bank employee completely closed my account and made me a new credit card. Now my credit score has dropped by 80 pts. I have lost a whole year of my credit history. When I repeatedly contacted the Bank: "Why did you close my account? Return my account" they simply told me: "Don't worry, in 2 months, everything will be restored." But who will return a whole year of my credit history to me? If you want to start building your credit history, I do not advise you to contact this Bank, contact other Banks.
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March 2024 by darsha patel
Hello ! i been this location serval time. i am so great full to staff for excellent customer service . finance manger have good knowledge about the product and services they offer good money inverter plan . thanks to all staff associate helping me .thanks you all .look forward to see you again ?
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December 2023 by Zlatko Jovanovic
I have been banking with 7 banks for a long time but someone like Marija Boskovic I haven't meet yet . Truly great banker and i am very grateful for having here handling my investment accounts. Thank you.
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October 2023 by Jason F.
I can walk to this location but chose to go to Elmhurst rd location instead as the 2 guys there(manager and employee) have no clue. Need more training and fast. Also manager has bad attitude when you question what he is doing. Customer service sucks here when depositing an out of state check. These guys have no idea. Go elsewhere. Elmhurst location way more professional. Easy to deal
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September 2023 by Nebojsa Cvijetkovic
Marija Boskovic is a true gem in the banking world. Her ability to build strong relationships with clients, coupled with her in-depth financial knowledge, makes her an indispensable asset. I’m fortunate to have her as my personal banker.
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May 2023 by Gary Dolinko
worst bank ever holding my pmi hostage while keep trying me to spend money on appraisals which i did and they still wont remove it they bought my mortgage from my lender and im sorry they did they are the worst and basic criminals in suits
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April 2023 by Liviu Dinita
Worst manager attitude every time I go this branch. I like banking with 53, but at this branch, they need new manager to do a better job!
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December 2022 by Rosa Zanger
They go above and beyond with there customer service
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July 2022 by Mohammad AlAhmad
The employee there treatment not good today at 4:00 we went there
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December 2021 by American Cab
Very high service fees, not professional customer service
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December 2021 by Tony Doytchinov
Calling, calling no one answer the phone
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February 2020 by Drew Markowski
Shady business ethics. Ever since Fifth third took over MB financial, have nothing good to say. From battling bank card issues in the beginning, to constant account fees that i never had before on either accounts, through 20 years of banking with Corus, then to MB. They claim free checking accounts, but not really free when they hit you with a monthly service charge for not playing their game. Online account fails to update pending transactions, or sometimes a transaction in general, then show the following day that they went through, so you have no time or knowledge to correct the balance, generating fees. On top of that, had multiple items post after normal hours, incurring multiple fees, one per item. The excuse is the system updates in the middle of the night, or that the transactions come through after the business day, so don't update online for that day. Yet they are happy to get those fees the next day from not updating your account. Have called into Fifth Third with problems more then i have called in the 20 years prior.
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February 2020 by Braulio Farias
Friendly place. No coins machine for change but there are other 5/3 banks that have them.
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January 2020 by Dhruva Markowski
Shady business ethics. Ever since Fifth third took over MB financial, have nothing good to say. From battling bank card issues in the beginning, to constant account fees that i never had before on either accounts, through 20 years of banking with Corus, then to MB. They claim free checking accounts, but not really free when they hit you with a monthly service charge for not playing their game. Online account fails to update pending transactions, or sometimes a transaction in general, then show the following day that they went through, so you have no time or knowledge to correct the balance, generating fees. On top of that, had multiple items post after normal hours, incurring multiple fees, one per item. The excuse is the system updates in the middle of the night, or that the transactions come through after the business day, so don't update online for that day. Yet they are happy to get those fees the next day from not updating your account. Have called into Fifth Third with problems more then i have called in the 20 years prior.
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October 2018 by James Lang
Phone banking is just so bad
