M&K Truck Centers is a business that provides parts and service for trucks. Customers report good experiences, with many stating they will return. The parts department receives consistent praise for having fair prices compared to other dealers. Staff in parts are described as knowledgeable, professional, friendly, and helpful. They are noted for being proactive in checking on parts needs and informing customers about current deals. The service department includes both a morning and a night shift. The night service shift is frequently highlighted as being at the top of everything, with staff described as patient, friendly, and polite even on busy days. They are commended for their knowledge, help, and patience, providing thorough explanations and future treatment suggestions. The morning service team is acknowledged as providing great service, though sometimes perceived as being in more work stress, which can lead to less patience. A common suggestion for improvement is better communication from the service department regarding parts availability and repair status to avoid delays. Overall, the mechanics are considered excellent and knowledgeable. The people are very good to deal with, and the business is highly recommended by its customers. The administrative staff, including the cashier, are also noted as being helpful and professional.
Wonderful place and customer service is in place even though there trucks are not getting any cheaper and the vin sticker is now on the door due to hike in partial customizable options that drive the quality.
Thank you.
September 2025
I go there to get my volvo parts, but last week I dropped my truck to get it fixed on my tire sensors, they took 3 days just to diagnostic, and they wanted to keep it there for more days until repairs are done, I didn't like that service.
September 2025
Best Volvo location in USA.Lee from service is the service advisor ever!!!He is the reason for us to come back!
