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September 2024 by SAMA Z
The best Mariano's EVER ♥️♥️♥️
Everytime going there the grill is ON and they have a great service!!!
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July 2024 by Suzette
Never had a problem ever!
Walgreens was always a problem! Marianos also does not have students working there..just love them in Des Plaines and they work very hard and are always nice..
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February 2024 by Max Dearf
Where you going to get this for breakfast
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November 2023 by Kelly Sueldo
I bought a birthday cake but I was disappointed because it had too much butter...we barely ate it...the rest was in the trash
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October 2023 by Ryan D.
This place is fucking shit and the managers are very unprofessional I'm not gonna say any names but watch out for a manager that talks to underage kids about sex and so on and is fake to all his employees and talks shit about his employees when not around this place is shit they are very unsanitary there is mold under the salad bar don't ever eat from this place.
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September 2023 by Eddie M.
Service is terrible. Cashiers and baggers rude and can barely do their jobs. Never going back there.
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August 2023 by Violet V.
Do not place your order here in the meat department! I placed an order yesterday for a chuck roast and went out of my way to pick it up today and guess what, it was not done and they didn't have the size I needed! The worst part no one called to tell me that. Go to Jewel in Park Ridge, great butcher and never issues! Customer service has gone downwards at Mariano's and therefore will not be shopping at one anymore.
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July 2023 by Aesha E.
This Mariano's has a gas station, which I don't think any of the Mariano's in the city have. And since I live on the north side it's the closest one to me I think. I have let oodles of fuel points go to waste before I knew about them, so I try to use a Mariano's station when I'm in the general vicinity of one of them. You can use your points at a couple of partner gas stations but I don't think I've ever been able to figure out how to get those stations to accept my Mariano's info so it's easier to do it here. All you have to do is scan your rewards card or enter your phone number and then select which months' points you want to use--they expire at the end of the following month. This time I was able to save 40 cents per gallon, and given the high price of gas that was a welcome discount.
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July 2023 by Sarah J
Absolute worst pharmacy. It's getting better now but refills were never ready on time. You ask them to keep prescriptions on auto refill, they take it off. Gave them new insurance cards a year ago and just found out they're billing the wrong insurance. Pharmacists walk past you waiting at the counter to go buy a soda and then continue to ignore you when they do get back behind the counter. I got someone else's paperwork once, so I had his name, address, phone number, doctor info, etc. Didn't think anyone could be worse than Jewel Osco pharmacy, but here we are.
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April 2023 by Amy V.
It's weird to review a grocery store. The chain stores are all the same, right? Nope. I have probably been to 3 or 4 different Mariano stores. This one is by far the best! Whole Foods is one thing, you expect each location to have a unique touch. Lincoln Park is the gold standard with a coffee bar, extra space to hang out and an amazing beauty section. But for Mariano's, you would expect each location to be similar. This location has Stan's Donuts. I am not referring to the packaged Stan's Donuts that are a far cry from the fresh baked variety. There is an actual kiosk of freshly baked Stan's. Plus, only steps away is a Starbucks. A full on Starbucks not the fake mini store within a store. The store feels spacious with extra wide isles.Honestly, it is completely out of the way from me but I will make the trip for the comfort, selection and the extra super nice lady at the self checkout - she was the happiest, friendliest and most helpful grocery store worker. It can't be a fun job, but she seemed to love it.The only issue, I am on day 3 of keto- now back to day 1 after 3 mini lemon pistachio old fashioned donuts.
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March 2023 by Howard L.
This is our regular Mariano's and we're pleased with it. The clientele and staff are decent and pleasant here. The layout, parking, and inventory is nominal and that's a good thing as it's not odd or awkward like some other locations. One of the unique features here is that this location sells gasoline and it's the only one I have seen that does. I have found though that their competitiveness to our beloved Costco is quite variable. One day it surprisingly matched Costco gas price and arbitrarily on this day it was 12 cpg higher before using our credited Mariano points. Donna is the nice and helpful gas station manager here and she informed me that once you pick the reward option of saving 7 cpg, it's good for one fill up to 35 gallons and you use up all your reward points for the month on your fill up, be it 1 gallon or 35 gallons, so best to fill up an empty tank if you buy from here fyi.
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September 2022 by Skyler H.
Let me say one thing, from June 2021 to August of this year, I was hired here to work as a deli "cleaner", and it was just beyond garbage. Ok, I USED to like working here, but that was when I started working here, until things started to go downhill in February 2022. First of all, sometimes when I would arrive for my shift, no one would be in the deli and if I would ask for help, they would not do anything to support me or help me when I was prohibited from helping customers and all they said was "we had a few call offs today." I was ready to quit at that time but I was told not to. Then in March, I reminded my manager I was going on my break, like I normally do at 9 am, however, he tried to play games and act like a toddler and told me multiple times "no," and when I asked him why, he kept saying "no," and then I confronted him and told him why I wasn't allowed to go on break, and he just said that he was joking and that I could go, however, I was not happy with what he did to me and I still tried to quit but was refused to do so. Three months later, as I was in the middle of washing dishes, my manager rudely pulled me over and told me I wasn't washing the dishes correctly, despite the fact I was actually washing them correctly, he still didn't believe me and wrote me up simply for washing them correctly, so instead of taking it home to keep, I ripped it up and threw it in the trash can. Fast forward to that time up until August 21, all my manager had me do is wash dishes, clean the countertops, sweep the floors, sanitize the bottom of the shelves, sanitize the sinks, and many more stuff to do with sanitizing, chemicals, and cleaning, and at this point I am just so overwhelmed and annoyed with all this crap I'm told to do. You should know, I did NOT, I repeat, NOT, come to Mariano's just to clean! I came here to help customers and get a friendly environmental job, but I was prohibited from helping customers as part of my manager's rule that is in place for me! Nobody wants to get hired for a job, just to clean! It's getting on my nerves so badly that I'm just not ok with working in a very hostile environment! I'm just so happy that I don't have to deal with working here anymore! I absolutely regret working here 100% and I will NEVER apply here ever again, because they WILL assign me to the frickin deli AGAIN! If you apply here, tell them you do NOT want to work in the deli or in the sanitation department! Have them put you in the customer service department or the front end! Goodbye Mariano's. No more.
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August 2022 by Chris H.
This Marianos location is the best I ever shopped at. Just moved to DesPlaines from Harwood Heights location and this store location is over the top. What a difference from the other location!!! It's like night and day. The staff at DesPlaines location always goes above and beyond to help the consumer. The meat and seafood department is exceptional and Maria at customer service is always so nice and cheerful. This store location would be a great example for other locations. Thank you to the management and staff!!!
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August 2022 by Mary H.
purchased a carton of pulled pork, by the pizza counter. it use to be 9.99. it is now 12.99 for 22 ounces, according to the tag. It seemed very lightweight, so I weighed it on my food scale. it was 17.5 ounces. so the price is up 30 percent. and the volume is down around 20 percent. shame on you Marianos for cheating your customer base.
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July 2022 by AnAMarie P.
Oberweis Whole Milk ---- it's second time I see they have expired milk first time I bought 2 weeks ago didn't check date and my son was drinking for 2x days and got sick got stomach problem diarrhea milk was expired 2 weeks so I want back to store and returned all milk what I bought was 4x and TODAY was shopping for milk also Oberwaise Whole Milk they have 1x expired 6/30/2022 and maybe 10x 7/6/2022 good only till tomorrow I asked for fresh milk so someone was checking and all milk what they have in case all good till tomorrow maybe 20x please don't buy Oberwaise milk from them all is expired
