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10AM - 7:30PM
1461 Ellinwood St, Des Plaines
Mattress Stores
“Friendly and professional service. No high pressure to buy- although I did buy during my first time visit to the store. Appreciated the military discount. My sales representative Michael is a wonderful ambassador for Mattress Firm.”
“I worked with Bill from this store and he was an absolutely amazing sales rep. He took care of me in a professional and timely manner. We got the deal done quick and easy and a delivered scheduled in the same week! I will recommend anyone I know who needs a mattress to my man Bill.”
“Edith made a horrible day better. She was kind, empathetic and worked with our budget. I was going to go pay another place a visit before making up my mind but she nicely convinced me! I bought from her and never went to the next place. I will be telling all my followers to go visit her when they need a mattress!!! She was a real gem!”
10AM - 8PM
1007 E Rand Rd, Arlington Heights
Mattress Stores
“Eric was extremely friendly and knowledgeable, and made the mattress buying experience incredibly simple! Was in and out of the store in less than 15 minutes with my new mattress (which he insisted on helping me to load into my car). Nice job mattress firm, and nice job Eric! You rock!”
“Pain free, pleasant buying experience with Sohail at Mattress Firm. He is clearly well versed in the art of good customer service. Was in and out with a new mattress in no time. Will return for future mattress needs.”
“Al's expertise helped me realize my dream home. After searching through many manufacturer catalogs with Al, I am so pleased with all the furnishings I purchased through Al-Mart Furniture for my bedroom, living room and mulitpurpose family room. Pricing for all items was the best of all stores and online shopping I did. They delivered and set up all pieces which was a great help to me. I highly recommend you visit their store.”
“We are very satisfied with the bed. Loi helped us pick the perfect bed for our new apartment. Despite coming to the store at the last minute of the hour of closing, he was patient enough to help us decide which bed is the right one for us. I definitely recommend this business.”
“Adam is awesome! He knew exactly the type of mattress I was looking for. He explained the differences between the types of mattresses and what the importance of the coils are compared to the foam. Adam answered all the dozens of questions I had with patience, kindness, and professionalism. American Mattess is lucky to have Adam as they store manager! Thank you!”
10AM - 8PM
6353 W Fullerton Ave, Chicago
Mattress Stores
“I have received top notch service by the customer service representative that I have done business with today. The representative was very knowledgeable when it came to the types, brands, and sizes of the mattresses, as well as explaining the sales prices, discounts, payment options, delivery set-ups, and ordering & cancellation policies. I am even thinking about purchasing another mattress or an entire bed in the future. It was such a great experience!”
“Very good service. Great selection and great quality. Wish they would have more sales on certain items that I am looking for. The sales person was great. She went way out to help us. Now we have to look for some more chairs. I will definitely go back.”
“Kathy was awesome! We came in looking for an extra firm mattress and not sure which size we even wanted to go with. Kathy helped us analyze our situation and make the best informed decision on what size we should go with as well as with mattress firmness to go with. Great experience overall! If only the retail space had better more efficient lighting then they currently do…otherwise everything was perfect!”
“I found myself in dire need of a new couch as my old one, sourced from Ashley's Furniture, was in complete disarray, shedding fake leather throughout my home, not helped by my two American bullies dogs. When I shared my quest for European furniture with a friend, they recommended EQ Modern. I'm delighted I discovered this store because it perfectly matched my requirements. I acquired a top-notch couch featuring an electric slide-out bed, all at a very reasonable price given its quality. While the owner extended a special offer and requested a review, I chose to wait a couple of months to gauge the couch's performance. To my satisfaction, it has proven to be of exceptional quality, highly functional, and capable of withstanding the daily use imposed by my two dogs. If you're in search of premium imported European furniture, look no further – EQ Modern is the destination you've been seeking.”
“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
“Jim helped us buy our Purple Mattress today. We came in knowing what we wanted, both because we already have one Purple and because of some prior research. Jim made some other suggestions based on new available options and didn't try to push the most expensive one. He was also able to get us the Purple foundation and headboard, despite that not being a typical offering of the store. This is our second purchase from this location and we've been happy both times. Also, parent pro-tip: Our 3 year old was able to burn some energy running through the maze of mattresses.”
“I had a wonderful experience & ended up purchasing the PRO-breeze 2.0 medium mattress. Harris, the store manager, is amazing!! One of the best customer service experiences I’ve had in a long time.”
10AM - 7:30PM
51 Skokie Blvd, Northbrook
Mattress Stores
“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“I had the best customer service, Teresa helped us so much with our purchase and helped us decide us pick our best purchase for our home. Really recommend coming here and asking for her.”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
“Found a listing on Facebook for their furniture store. Was a tad concerned buying without seeing it first. BUT, everything was exactly as described. Delivered the following day. Everything was in it's original box. Fair price. Nice people.”
“I knew what I was looking for, but Tom was excellent in helping me locate and also informing me about the sales and options - no pressure and super helpful. Looking forward to some great rest in my new bed.”
“Our sales guy Mark made it very easy to find the right pad. It felt like being at the eye doctor with simply anasking number one or number two, each time we tried a new mattress.”
“Just had the best start to a new year at the American Mattress store in Buffalo Grove with the help of Jack. He knew exactly how to narrow down which mattress to show my sister based on asking just the right questions. It was fast and Jack really made it a great experience! Thanks so much!”
“If you are looking at buying any latex bedding product, you need to use this company because a.) they make top quality latex certified products; and b.) they have HANDS DOWN the best customer service I have ever encountered. They genuinely want you to be happy with your product, and they will go to GREAT lengths to ensure your satisfaction. You can tell a lot about a company when/if you have to reach out to them AFTER the purchase. I purchased a 2 inch (soft) latex topper from them. They went above and beyond to ensure my satisfaction, and Maya in particular was very helpful to me. They worked with me and they will not give you a hard time if you need to exchange/return. I searched for months for latex bedding and I was torn on who to purchase from. I am so glad I decided to purchase from Sleep on Latex. Top quality customer service is paramount when you are making a big ticket purchase as is the case with bedding products. I cannot recommend Sleep on Latex enough! They are great, and I can assure you that I am SUPER PICKY about who I do business with -as I myself am a business owner. Go ahead and order from them, you will not be disappointed!”
“Had a great a experience with Mike thanks to him and his boss for assistance on helping us find our furniture for a great price. Definitely will come back and recommend for others to shop.”
“Go to Mattress Firm before you go to anyone else. They only try to sell you what you need and will only charge you for what you want, and their delivery company is a local one and is not FedEx - meaning that you will actually get your mattress. I can't say enough good things about this place - shop with Mattress Firm first.”
“Working with Joseph was a very positive experience. We had a particular mattress in mind and were able to set up an appointment to see his inventory. His pricing on this top of the line mattress, was significantly less than retail. He held the mattress for us, until we were ready to have it delivered shortly after. He was very responsive and efficient in communicating with us. Highly recommend!”
“We visited many different furniture stores or all kinds but ultimately found exactly what we were looking for at Furniture Avenue. The service was second to none. The perks were actually better than other stores, big or small. The delivery was smooth and the guys were very careful not to scratch or damage the entryways. I would recommend furniture Avenue to anyone that wants great furniture at a great price and top of the line services. Thanks Furniture Avenue.”
“Steve was GREAT! He did not pressure me to make a purchase. He provided me with choices and kept the conversation real! I would definitely purchase from this location again! Thank you Steve!”
“Worker Eric Toledano, was very helpful,kind and HONEST!!My wife and I wouldn't mind to redoing the whole process of buying a mattress there! Best customer service!!!”
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“Adrian was super helpful and wasn’t upset at all that my 9 and 7 year old children jumped on every bed and messed up every foot guard in there. He was knowledgeable and kind. Ideally I won’t need a new mattress soon but when I do I would definitely return to this store.”