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April 2024 by James Murphy
I am very satisfied with the experience.they also went the extra mile, and eased a family members mind. Thank You.
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April 2024 by Russell Bach
Great experience, great customer service, .I'm very pleased
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April 2024 by Nick Bach
Mark and Daniel were a big help in helping with our rental. Highly recommend!
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April 2024 by Patrick Kennedy
Have had a storage unit for a number of years at the Des Plaines location. Some of the previous managers have had less than ideal people skills. Had a billing issue the other day that needed to be addressed. This is the second time I've dealt with the new manager, Mark. Not sure under what conditions he arrived at this location, but I have to say he was great to deal with...extremely personable, and professional.- Patrick Kennedy
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April 2024 by Samuel Engle
Mark and Daniel are fantastic to work with! They made the moving process super easy and stress free. The storage facility is in great shape. I highly recommend working with them!
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April 2024 by Cindy Bueno
I was greeted by Mark!He was very informative and knowledgeable about Metro storage. I appreciate him taking the time to show me all that was available as well as how to enter the building with my code. One of the nicest parts was I needed some boxes and a mattress cover for moving and purchased right there so convenient! Thanks again Mark!! Great experience.
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April 2024 by Pan Peteski
I like this place and Daniel and Mark, really did their best to make me feel welcomed. Very easy rental prices and the sign up. I’ve rented a smaller unit outside, for some time now, and it’s been good all this time.Highly recommended.Thank you Daniel and Mark
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April 2024 by rickzmber Zimberoff
Great prices and great service
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April 2024 by kate keefe
Mark was very helpful and kind and made me feel safe and secure about the space where I will keep my stuff. he’s the reason I chose metro self storage.
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March 2024 by pily
Rented 2 parking spaces today, and received the best customer service from Mark. The facility and lot are well kept and very secure. I would recommend.
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March 2024 by Cathryn Abreu
The management team, Mark and Daniel, at Metro Self Storage in Des Plaines exceeded my expectations in making my recent move less stressful. From the moment I contacted them, they were incredibly helpful and accommodating. They provided me with all the necessary information and guided the storage unit selection process, ensuring I got the perfect fit for my needs. The facility itself is clean, secure, and easily accessible, which made loading and unloading a breeze. Their attention to detail and the way they put their customers first is truly remarkable. I highly recommend them to anyone in need of storage with a level of customer service unmatched by other businesses.
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March 2024 by why me
Used them for three years. Great service, good storage, clean facility and prices are fair. No complaints.
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March 2024 by John Safakas
Mark was very courteous and professional. It was very nice working with a company that truly cares about the customer. It's rare to find that nowadays it seems. Pricing was competitive and the process was very smooth.
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March 2024 by Eileen Lynx
Very friendly staff
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March 2024 by Jeff Purcell
I've been renting a unit there For about 5 years and was pleasantly surprised being helped by Mark a newer face I wasn't familiar with. He was very informative ,courteous and helpful, making a Nice experience when doing business.
