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October 2024 by David Akhnana
Had a great experience with customer service The lady helping me was extremely professional and very patient would highly recommend going to the store
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June 2024 by Carolina Laureano
Im here to buy a phone. Stores says it’s open until 7 but door is locked with no one in view. The lights are on so I tried calling 3 times and no answer. Disappointing really. I was here 4:40 ish.
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May 2024 by Francisco Herrera
Bad service and of course they are supposed to open 10 o'clock and it is 10 and 15 and the store is still closed.
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March 2024 by Dan
Good luck if you plan on using your T mobile hotspot, Once you have used your data they send you a message saying you can use your Internet at a slower speed. But you can't use your internet at all. They have planned obsolescence in store for you Just so they can make more money and not give you what you paid for in the first place.
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January 2024 by Ricardo Munoz
Never was I asked to create a pin or security question. It’s making it difficult to modify and pay my second month of service.
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November 2023 by Uzak TURMALIEV
Very bad
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November 2023 by Benjamin Carlson
It was ok , there were two ladies inside and she answered my question but she was more interested with her phone than with me. No complaints.
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June 2023 by Dan Graves
Good luck if you plan on using your T mobile hotspot, Once you have used your data they send you a message saying you can use your Internet at a slower speed. But you can't use your internet at all. They have planned obsolescence in store for you Just so they can make more money and not give you what you paid for in the first place.
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August 2022 by Narkiz Kulmambetov
I burned 3+ hours of my life there to get just a SIM card. They even refused to give my money back when I asked to cancel and let me go, they were hostaging me by my money. Customers who served me are Vanessa and Maria, the latter was rude and unpleasant. Very unpleasant impressions about this place, don't want to remember even the name of the company
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August 2022 by Rose Munoz
Hello Metro PCs,Your employee named Kassandra that works on Sunday afternoon did not receive us well. Just came in to activate a phone and it wasn’t our first time it usually takes 10 minutes. She didn’t quite understand and plus that she was being extremely rude. Hoping she does a better job in the future but would not recommend coming in on Sundays. In case you don’t recognize her she has a tattoo on her right forearm. Can’t be a good store without good employees!
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July 2022 by N K
I burned 3+ hours of my life there to get just a SIM card. They even refused to give my money back when I asked to cancel and let me go, they were hostaging me by my money. Customers who served me are Vanessa and Maria, the latter was rude and unpleasant. Very unpleasant impressions about this place, don't want to remember even the name of the company
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March 2022 by s t
Scam scam scam they sold me the wron size phone for 800 when I realized it wanted to return went to the store manager said will call police. Will close this store . Will report to police bbb and channel 5 . Do not buy scam scam scam
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September 2021 by Rose Quinonez
Hello Metro PCs,Your employee named Kassandra that works on Sunday afternoon did not receive us well. Just came in to activate a phone and it wasn’t our first time it usually takes 10 minutes. She didn’t quite understand and plus that she was being extremely rude. Hoping she does a better job in the future but would not recommend coming in on Sundays. In case you don’t recognize her she has a tattoo on her right forearm. Can’t be a good store without good employees!
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June 2021 by Mario Castrejon
I went to look for a phone and Javier helped me a lot. He told me the specifications of each phone and according to my needs he pointed me to the best phone for me. He also took the time to explain my plan and benefits to me. Today I realized that a survey arrived on my phone and I couldn't answer it since it expired. I feel bad that I missed it because Javier deserved to answer that survey. If Javier reads this, thank you for your help and your way of being with one. I love my new phone. Thanks Javier ?
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May 2021 by Elaine Hines
Javier is literally amazing! When I say job well done I mean job well done! I've been with Metro since 2009 and as long as Metro is here I am a solid customer!! Once again thank you to Javi for his friendly amazing service!
