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February 2024 by Katherine
Loved my delivery!!!!
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February 2024 by Gayle Cheeseman
A good friend of our birthday group passed away. Another friend from our group ordered this arrangement from this florist and it was absolutely beautiful. Everyone in our group was very happy with the arrangement including our friend’s family. Thank you!
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January 2024 by Judith Muniz
Best florist presentation
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December 2023 by Bonnie E
I ordered flowers from this florist for a friend. I saw the center piece. It was beautiful and well done. It was delivered when it was supposed to be delivered. I would definitely order from this company again.
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November 2023 by Amir Dizdarevic
Simply outstanding! The most beautiful bouquets. This is a small business so you just have to call ahead and communicate your needs as their hours vary.
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August 2023 by Michele Dougherty
I called this beautiful flower shop from out of state requesting Zinnias for my father who’s in a nursing home. Even though they didn’t have Zinnias at the moment the owner made a custom order for me to make it happen. I asked for a ballon and the owner thought a red heart added would be perfect. The owner even took the time to help me with a catchy phrase for card. But that’s not all.. the owner delivered my flowers and took a picture of my Dad receiving the flowers!!! Since I am out of state this made my whole day and they are photos I will cherish forever!! This shop is the BEST and went above and beyond for me!!! Thank you so very much for all the special touches to make my order perfect!!! Please make sure you use this shop for your next special order!!
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July 2023 by Rick Young
My wife and I had a particularly challenging week, attending two wakes and two funeral for our respective aunts. When we came home from the final funeral procession, we found this stunning floral arrangement waiting for us.As it turned out, one of our clients reached out to North Suburban Flower Company and had Pam create a sympathy arrangement. Furthermore, they mentioned that these are perennials, so they can be replanted beyond the typical flower arrangement.We absolutely love the thoughtful surprise, and truly appreciate Pam's craftsmanship. What a wonderful local business. Thank you very much, North Suburban Flower Company!
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June 2023 by Anca Roxana Selagea
So disappointed that the flowers we ordered for our family member funeral were nothing like what we ordered. We paid extra for a bigger spray and extra for the banner to show the names of the family, and nothing extra was included. Horrible quality of flowers! Don’t waste your money here! Go somewhere else!
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June 2023 by Irene Mata
Appreciated the last minute heart wreath for my father’s funeral. Owner was kind and quick to deliver our flowers. Thanks again.
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June 2023 by Rhonda Nowak
Fantastic personal funeral arrangements. Last minute funeral request delivered on time and better than we expected!!! Highly appreciated and recommended!!! Great job!!!!
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December 2022 by Cathy Ritter
Don't recommend, ordered bright colored flowers for a retirement and a Christmas centerpiece was delivered. They even tried cancelling the order through local flowershop
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October 2022 by Emily Kim
Pam did the flowers for our wedding and they were soooo beautiful! We got so many compliments from our guests about the flowers. The pictures don't do it justice - they were way more beautiful than they look in the photos!
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June 2022 by Cecilia Bishop
Incredibly unprofessional owner. I decided to support a florist from my hometown of Des Plaines. Placed an online order for a bouquet 5 days before Mother's day. I requested a Saturday delivery but was not too worried when Saturday came and went without a delivery. I contacted Pamela on Sunday morning after noticing that an email was sent informing me that the flowers had been hand delivered. Pamela indicated that she "accidentally" sent the delivery email and that it has been very busy. She took down the street address and said that my order would be placed at the top of the delivery order. Pamela had some poor phone manners but I figured the day had just started and my Mom would receive her flowers sometime that morning. By 4:30 pm the $99 bouquet had not been delivered. I contacted Pamela once again, expressing my disappointment. She looked up the order and said it was delivered. I reminded her that I called earlier and that the original "delivery email" had been a mistake made by her. She met my comment with a louder tone and hostility. I requested a full refund at that point. She shouted " it's not like someone died or is hurt, it's just flowers!" She hung up on me twice. The 2nd time I called she told me to go "write a bad review and leave me alone". I wanted nothing more than to be given the refund and why yes, I would want nothing more than to share my experience with other potential customers and not have to speak with her again. Well, it wasn't 15 minutes later that Pamela called me. She sounded confused as if she didn't know I was the customer she hung up on. Once she realized it was me, she hung up a third time. The terrible experience could have ended there, but Pamela proceeded to contact the recipient of the flowers ( my mom) to tell her that some delivery person had tried to delivery the bouquet but she wasn't home. Pamela even insinuated that the flowers must have been stolen from her doorstep. My 75 year old mother was stunned by how abnoxious and loud Pamela was. She insisted that no one had delivered flowers because she has ring doorbell cameras outside her home and didn't see anyone other than the mailman the entire day. She called my mother after I had clearly requested a refund. I still say to support local businesses, but avoid Pamela and her store. If you still aren't sure, go ahead and call her store and try to have a conversation. You'll figure it out in no time.
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May 2022 by Frank K.
ordered through 1800 flowers and received the wrong flowers on the wrong day. not the end of the world but I let 1800flowers customer service know. so the owner of the shop started calling me at 5:30am the next morning and kept calling/texting to harass me. she threatened to send police to my house and said she was sending someone to pick up the flowers that I still paid for. she also mocked me about how much I spent and told me my blood was going to turn into stone whatever the heck that means. lady is unstable. avoid at all costs.
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May 2022 by Sydney Smith
My aunt loved the arrangement. The delivery person excellent service. The delivery person called my aunt several times but my aunt did not answer due to fear of a scam call. The delivery person was persistent and rang the call button at my aunt's apartment to ensure that my aunt received the flowers when my aunt did not answer her phone. My aunt raved over the arrangement. Thank you for providing a beautiful arrangement and quality service. A rarity these days.