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March 2024 by Angie Montenegro
They help me with my dogs anytime, good service!! They are very lovely with pets
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December 2023 by Dan Graves
I said to her, "I buy lines and needles off of Amazon, how much do you sell lactated Ringer solutions for" she gave me a price that was over $60. Why would she give me the in-house hydration price? After I just got done telling her I buy my own lines and needles. Does she expect my lines and needles to collect dust while paying you a premium for something I could do myself?It was blatantly obvious that I'm the kind of customer that takes the lactated Ringer solution home with me. I don't know why your receptionist is telling me it costs over $60. It must cost over $60 to take home a $10 bag of lactated ringer solution in your office. A year and a 1/2 ago I tried every pharmacy including hospital pharmacies to get lactated Ringer solutions. Little do you know it's a wild goose chase if you think that prescription was going to help me. I dare anybody to try it go to about 6 pharmacies With a prescription for lactated ringer solution, see how far you get. CVS Walmart, Walgreens, You name It, you try it.I'm not here to argue. If this is all just a misunderstanding, we should get to that so I can give you a better review. I knew something was fishy about that receptionist when you had a decent price for a blood test
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October 2023 by Courtney Sue
Always compassionate and considerate of your pet's needs along with fair pricing! We have moved out of the area and still take our dog here after being unhappy with the level of care provided by the vets in our new city.
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October 2023 by Kathy Moore
I live in Des Plaines and have three cats and a dog. We take our pets to this veternarian, and I am very happy with the service and care they provide.
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August 2023 by Harls T Barkley
They were able to get us in quickly when my doggo was having stomach troubles. The entire staff was friendly and the doctor was great. I'm so greatful that we were found this clinic.
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August 2023 by Tammy Stege
Very clean office, doctor and staff are very friendly and compassionate, fair prices. Very glad I found them and will continue to come back with my animals without hesitation
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August 2023 by Holli Habib
1st experience here with my elderly dog. Staff and doctor were all amazing. They are all doing exactly what they were meant to be doing.
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July 2023 by Anissa Torres
i live in the city, but will never take my dogs anywhere else. i absolutely love the staff & the veterinarian. i bring all 3 of my dogs here & will always make the trip when something is wrong with them. amazing customer service & hospitality. everyone always exhibits such kindness & care, love this clinic!
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July 2023 by Irene Diaz
Since I brought in my puppy a year ago, the vet and his staff have shown care, compassion, & excellent customer service to our family. Now I have my 2nd puppy and they have done the same with her. Definitely recommend them.
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May 2023 by Shelley Jaffe
I was highly recommended to this clinic. It is a nice family business.on a corner in DesPlaines. Nothing Fancy. I was so impressed with this Dr. He actually goes on the floor to play with my dogs. They loved him. I know it is hard to get good help in todays world. It only takes one employee to ruin an experience where you never want to come back. This happened to me. There is a young employee who has no customer service skills. I don’t think she knows how important custom service is especially in a small business like this. It seems to be a real disability with her. If you ask for the dr to call you, she never gives him the messages. You never hear from the dr. This is what high school students do. She is in high school mode still playing these games. The dr has no idea what is going on behind his back. She has absolutely no idea how to handle problems. She will send you a nasty email telling you not to call the office, communicate by phone or leave any messages. She does not know you never put this in writing. She will dictate to you or there is dead silence on the phone when trying to talk to her. She is so rude and disrespectful. She just does not know any better. She will rile the client up. Customer service is so important if you want to keep your clients.This is this drs livelihood. She does not care. This is someone who should never be up front or dealing with clients. The front is the most important job. It sets the tone for the whole business. You need the right person with skills. She has none. Again, you can never have any conversation with the dr. even if you request it. She will block you. She even gets the other employee to join in. Just like high school. She us very immature and lies.She just does not know any better. She is ruining this drs business and he does not deserve this. I do not recommend anyone going here unless you like being abused. It is a shame. He us a wonderful dr.
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April 2023 by Annette Grotberg
Our new Goldendoodle puppy and our senior Maltese had their first visit, Dr. Is fantastic took the time to answer all our questions. The dogs liked everybody. The staff was helpful getting us registered, and explaining how they operate the business.We have a new vet and are very happy!!
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February 2023 by Dan Mumpher
Great vet. Correctly diagnosed issue with my dog. Very reasonably priced. I highly recommend.
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January 2023 by Sue R.
Today was my second visit with a young dog. To backtrack, for my first visit, I was referred by my primary vet because he was swamped in surgery and I really needed to have my sick 8 month old dog seen immediately. I found the staff and vet to be professional and caring. Today, I wanted to have my dog's ears checked and again, I would have had to wait to be seen by my usual vet. We headed to this practice hoping the walk-in component would allow for her ears to be checked. But, getting out of the car, I did not latch leash fast enough and my Aussie/lab took off. I had neighbors nearby trying to help and then at least 3 staff helped as well (unsolicited). Everyone was so helpful! My dog ended up getting hit by a car in the process of rounding her up, but she seems OK. All in all, this group of animal care professionals exude professionalism and kindness. And, I love how the vet went on the floor both visits to attempt connecting with the patient!
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January 2023 by Nicole Hembree
The staff and veterinarian here are amazing! Everyone is always so kind and they obviously genuinely care about the animals. My cat loves it here and I highly recommend this vet.
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January 2023 by Sydney Orr-Han
Wonderful experience! Online appointment scheduler with many available appointments, professional and caring staff, and reasonable prices. Highly Recommended!
