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February 2024 by Katie Stenstrom
Northwest Animal Hospital has gone above and beyond for the special care of my dog, Bear. He is a purebred German Shepherd with pituitary dwarfism. I have been to many vets, and NW were the ones to properly diagnose him and continue to find ways to make sure he stays healthy despite statistics of his diagnosis. We love NW Animal Hospital and are forever grateful for what they have done for Bear and our family. Thank you!!!!
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January 2024 by Raymond Alm
Stay away and never take your pet to Northwest Animal Hospital in Des Plaines IL. We brought our dog to this location to be put to sleep. Their process was like watching cows on a Texas farm being slaughtered. They had no compassion and exhibited a design model to the butcher shops of disaster. It’s a memory we will never forget to watch our dog in the last minutes of life only suffer. If thinking to go there, turn your car around and head fast away!
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January 2024 by Carlos Santos
Fantastic staff! They do all they can for the animals and the humans that bring them in.
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December 2023 by Cat Demian
So last week we had an emergency with our 10 y.o Yorkie and since our regular vet is located over an hour away, at 9am we practically stormed into Northwest Animal Hospital (without an appointment) and desperate. We were assisted in a timely manner. Doctor was very helpful and patient. The bill was MUCH LOWER than if we were to go an actual emergency clinic. Based on the findings of this visit, our own regular vet was also able to provide us with his professional opinion. Our dog has fully recovered and we are grateful to this clinic for the help!Separately from the situation above, we do a lot of fostering, TNR and animal related volunteering, so usually people of this kind know each other. With this said, we felt a bit more confident to use this vet office because of Barb, she is a true animal lover!
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November 2023 by Jimmy bees honey
Had a great experience The doctor answered all my questions The staff was very friendly.
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November 2023 by Diane Joergens
No complaints. Place is clean, staff is very nice and understanding. My dog was well taken care of and doing good...
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November 2023 by Jamie Stone
Our dog had an obvious ear infection, but our regular vet was booked for several weeks and suggested calling nw animal hospital. They were able to get us in the next day. Very friendly staff. Hospital was clean. We had no wait time, and were seen immediately. The vet was great. We were so pleased that we are now moving our dog here for his permanent vet.
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October 2023 by israel giacometti
The staff was super friendly and Doctor was kind and compassionate while helping with this hard decision of euthanize our puppy due to Cancer(lymphoma), they were kind enough to allow us to stay with our puppy for as long as we wanted, it helped a lot during the most difficult time we had in our family, thank you Northwest. Affordable prices, I called over 5 clinics and they were the only ones that had the best pricing options
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August 2023 by Joshua Hansen
The Doctor (Dr. Courtney), technician(Ellie), and receptionist(I unfortunately didn't catch her name) were all super friendly and interacted very well with my puppy. After a couple minutes with each she felt right at home.
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June 2023 by Gene Leynes
I am exceptionally excited about our new vet. My sweet puppy recently broke his leg. I started treatment at the University of Illinois and when I went the non surgical route, transferred care to Northwest Animal Hospital. So I’ve had more appointments than normal lately and more chance to evaluate.I absolutely love the team. They’re highly skilled, down to earth, compassionate, flexible, have great hours, and are reasonably priced. This place feels like a normal clinic that isn’t run by a mega-corporation, I’m so grateful to have found them (thanks Bing!).I’ve transferred my other dog’s care here and I’m not looking back.Also the puppy is doing fine, knock on wood. It was a minor fracture to his growth platelet, whatever that actually is.
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June 2023 by Alex
There are three ladies at here that help us out so much and made our kitty’s day! She doing so much better now that we are home. The front desk ladies deserve a raise for doing such a great job helping us out!
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June 2023 by Evan Salmon
Northwest Animal Hospital took EXCEPTIONAL care of our terrier-schnauzer mix during her 13 years of life.A few weeks ago we had to put our sweet Adeline, who was 13 at the time, to sleep after a long, 2-year battle with diabetes and the resulting loss of sight and hearing. She put up a great fight, but she couldn’t have made it that far without the staff at Northwest Animal Hospital. Dr Sullivan in particular did a phenomenal job during the numerous appointments and several scares she had during her two years of insulin treatment. He cared for her and loved her as if she was his own, and when life became too much for her to bear, he walked us through the humane process of putting her to sleep after hearing our reasons for wanting to relieve Adeline of her pain and agreeing it was the right decision. He was gentle with her and gave us the time we needed to say goodbye.This is the second dog my parents and I have trusted Northwest Animal Hospital to care for in all stage of life. While it will likely be awhile before my parents consider another pet, my girlfriend and I will likely be adopting our first dog soon. When the time comes, we will gladly entrust their care to Dr Sullivan and Northwest Animal Hospital.Thank you Northwest Animal Hospital and Dr Sullivan for the care and love you showed Adeline. We’ll never forget it. ❤️
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June 2023 by Jorge Ramos
Brought my 16year old dog here and they took care of my beloved simon. He was a new patient but they still treated him like they been knowing him for years. I loved the treatment even until simons last day they took care of him. And when it was time to put my boy to rest, they walked me through all the steps of what was going to happen and explained what was going to happen to simon. After everything was done, they did not rush me out, they let me take all the time in the world to say goodbye to my boy. Thank you for everything that you guys did for simon and me.
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May 2023 by Jakub Mroczkowski
Great staff, great communication, and very well priced. All the paperwork is done online before you go for your appointment. This is convenience at its best because trying to hold your pup and fill out paperwork by hand at the same time tends to get very exciting.
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April 2023 by Janie K
Our first visit. I found the facility friendly and efficient. The staff caring. My dog was abused so he's afraid of strangers. Northwest worked with me scheduling us at the least busy time of day. They are on River Road but you enter/exit from back doors by the parking lot. It wasn't all that stressful for my dog so a positive visit. I would definitively recommend the facility.
