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September 2023 by Brett Holman
CARSTAR is the place to have your car repaired if it was damaged or if you were in an accident. The Owner, Sheri, is a wonderful person and she knows how to organize her team so that they do quality repairs, on time! Two thumbs up!
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August 2020 by Karolina D.
The lady at the front desk is a sweetheart. She is very professional and makes sure you are aware of everything going on. I was shocked at how nice of a job they did to my whole bumper. For sure recommending to my friends and family!
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June 2020 by Amar Atre
Very good Place. Sherri, Allison and everyone is super nice. They are also fair in price, time and updates.
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June 2020 by Nicole Mika
I had a fantastic experience from the first initial call with Sheri to get an estimate to the great customer service with Allison. Everyone was friendly, helpful, and did a great job on the repair that need to be done on my car. They provided a very welcoming environment and feel you are being taken care of. I wish more companies were as great and efficient as them. I would recommend them to anyone who needs work done to their car.
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June 2020 by Keith Renner
I've been going to Wally's CARSTAR for quite a few years; quality service, great people. I'm a veteran and they support veterans with a substantial discount, but even if they didn't, I'd go there. Sherry (the owner) has gone with my veterans group to many school presentations in support of us.
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May 2020 by Richard B.
Wally's CARSTAR provides prompt efficient service. I called several business and Wally's provided the best price and guarantee! I was paying out of pocket so when they sweetened the deal with a First Responder discount I chose Wally's. Car looks GREAT! Staff is friendly and professional! Don't look any farther. Take your car to Wally's CARSTAR! Rick B
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May 2020 by briana alexis
I was in a hit and run accident and took my car here. Not only did the fix my car very quickly but they cleaned the whole car interior and exterior. Allison and Rob provided great customer service as well! I would and will recommend taking your car into this shop.
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April 2020 by Lori Badami Lopez
I have been bringing our cars here for the past 20 years. Best place... they always get it right. They are quick but the work is quality work. My daughter just had an accident and you would never know. Thanks Sheri and the rest of her staff.
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March 2020 by Sally L.
After an accident I took my car here. Everything was seamless. The communication from Allison, the receptionist, was great. She helped me get scheduled as soon as my convenience and helped me negotiate my car rental with a request for a minivan to accommodate my three children's car seats. I picked up the car a few days ago. The body work looks beautiful and I haven't had any mechanical issues since. On top of the personnel and craftsmanship, the waiting room environment is top-notch with amenities for customers who are waiting. Thank you, Wally's CARSTAR!
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February 2020 by Alexiz S.
On my commute to work this morning I blew out a tire, luckily I was about to pass CARSTAR and pulled into the parking lot. I went inside knowing they were only an auto body place, but hopeful they would still be of some help. Ms Sherri came down and saw my car wasn't gonna make it anywhere real far, being the sweet and kind lady she is, she let me bring my little puppy girl inside and had the guys in the shop toss my spare on for me!! THANK YOU SO MUCH for helping me get to work on time. :) I've never been so thankful for such a small gesture, truly.
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February 2020 by I Like Wamen
I got hit during Stop and Go traffic. My insurance company suggested this place for the body work and I couldn't be happier. They did a fantastic job and at a reasonable price (say for instance if I ever have to go back and the insurance doesn't pay for it. Cough) They were also really cool with my kids. I couldn't recommend them enough.
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February 2020 by Marianne Olson
Wally's Carstar in Des Plaines is where I would recommend that you take your car. They were able to complete the job in record time today. They are very professional, friendly and thorough. Allison at the front desk is great, too. -- They are special! special! Marie O.
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February 2020 by Urszula S
I'm very happy with their professional service. They worked well with the insurance, arranged rental car, did service on time, and even cleaned my car as a bonus.
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December 2019 by Chris Lombardo
Why would you go anywhere else? I've gone to Wally's for over 10 years and always been satisfied with the service and work done. On recommendation of my insurance company, I went with another business named after baby food. What a mistake. The other guy wouldn't own their mistake. Think baby food in Arlington Hts. The car knocked, leaked, and had several issue after being repaired. Needless to say I went to Wally's and begged them to fix another guys problem.
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December 2019 by Chris L.
Honest, reliable, fair prices and excellent communication. I've been going to Wally's for over 15 years now and would not bring my car anywhere else. Rob and Sherry have worked there the entire time and I know who I'm bringing my car in to. They communicate well, car is fixed right the first time, and they work directly with your insurance to avoid any hassle. We're always looking for a good company that we can trust and refer to friends. This is it, I would recommend them in a heartbeat. They just don't "fix" your car. They bring it back to it's original state, if not better. They take ownership for a job well done. Thanks Wally's!!!!!