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January 2024 by Michelle O.
This is not legitimate company! They advertise cheaper prices on popular items, and never deliver them. Beware!! They never delivered the goods. But their customer service answers the phone. If you call later in the day, they say their warehouse is in the East Coast and they're closed, if you call in the morning, they say their warehouse is in California and they're not open yet. And the funny thing they don't remember their lies. I'm glad I bought with a credit card and will contact my CC to do a charge back.
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September 2023 by harmeet cheema
Quick unloading, receiving starts 8 am, clean washrooms ,
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August 2023 by Navpreet Singh
Friendly staff, overnight parking for max 2-3 trucks, clean washrooms
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July 2023 by Kuljeet Singh bhullar
Overnight parking. Restroom. Fast unloading
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July 2023 by Dumitru Drebot
Very friendly people, fast unloading.
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July 2023 by Meranda D
Scam- phone number fake, it's just a loop. Took money out of my account and I don't even know who they are or how they gave me an \
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May 2023 by Chad Hayward
Do not use this company. They provided me with a folder inserter machine for my direct mail marketing needs. The machine continuously jammed even after sending a technician to repair it on four separate occasions. They eventually picked up the machine and admitted it jammed. However, they now ignore my calls and requests for a solution, replacement, loaner machine, or otherwise. My direct mail markieting has now been down for a month costing me huge sums of revenue. I highly recommend staying away from this company.
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November 2022 by Lexi J
Great customer service, always very helpful and get information and products we needed.
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June 2021 by Adam Cortese
I wasted my time shopping on their website. After getting ready to checkout and creating an account, it says it needs admin approval to set up an account. After 2 hours of wait, I call customer service. They say it takes 2 WEEKS to set up and account & check my credit. I say I'm just trying to order some products with my credit card and can I check out as a guest, and she says yes. There is no option to check out as a guest. I call back and another lady says that I cannot check out as a guest, and she cannot take my order until I get an account set up.
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March 2021 by Rana Kala
Overnight parking available along side of the fence. Recieving start 8am took 1hour to unload. Very friendly
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February 2021 by David Lampert
My university has an exclusive deal with Warehouse Direct for office supplies. This is supposed to ensure that we get the best prices. But instead we get slow deliveries, fewer choices, and higher prices. I bought a standing desk from them, which they suggested (there was only one choice). It wobbles awfully. I told them this was unacceptable, and instead of accepting a return, our contact set up *four* meetings with their supplier, who all told me the product should work ok. No offer to return the desk, just me wasting my time and losing productivity. This same desk (the Hon Coordinate) sells for slightly cheaper than we paid on Amazon, BTW, where there are many other choices.I purchased a white board for WD for $320. The literal exact same item is $160 on Amazon.I've tried ordering mechanical pencils through the company, since I have no other choice, and twice been told they don't actual sell the item on their page.Why would anyone want to do business with a company like this?
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October 2020 by Marcin Frackiewicz
1hr to unload full TL
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September 2020 by Olivia Arellano
Competitive performance delivery
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July 2020 by Rick Leese
Called to order soap for a soap dispenser. Product I wanted was out of stock. THEY suggested a replacement product. The product they sent did NOT fit in my soap dispensers. They initially told me they would not accept a return. After a few phone calls they agreed to take the product but insisted I eat the $14 of shipping on the initial shipment, then pay a $25 shipping fee for the return. Won't call here again.
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July 2020 by Carrolyn Carter
Just wondering if they train their truck drivers on road saftey. Had one of their truck drivers literally push me onto the shoulder exiting the 94 toll at Tower. I honked my horn and nothing. It was move or be mowed down. Never mind he had a lane to himself, he decided he needed TWO! Train your drivers on road safety!!!
