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October 2023 by Jason L
One of their mission statements literally says "always be compassionate and accessible to our client's needs." Not sure why they even have this mission statement. Customer service is non-existent with Kristin Junkas and her front desk team. Just rude and unprofessional.
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October 2023 by Julie Lee
DONT LET THE HIGH RATINGS FOOL YOU. If you want be treated rudely, this is definitely the place to go! I have been at this location for a couple of years now and always have been on the fence since they always have a problem with "staffing" but stayed due to the male veterinarian that has been nothing but nice and informative.I had an appointment at 8 am for a tooth extraction for my pup and was told specific directions with feeding and to come a little earlier than 8 am so that they can "prep" her.I got there at 7:45 and saw staff rolling in. I decided to wait in the front, and no one let me in. They CLEARLY saw me and did not even let me in until 8:05. I made a comment on why they would even tell me to come early if they weren't event going to let me in esp since my pup was freaking out in front of the door before coming to the vet. They basically told me that they would NEVER say such a thing to come early cause they don't have "enough staff" and needed to prep... which is a lie because my husband was on the phone with me and heard the SAME THING- to come earlier than 8:00. Then some chief of staff, Dr. Junkas busts in and yells at me and says then YOU SHOULD HAVE WAITED IN YOUR CAR... AND ITS PROBABLY BEST YOU FIND SOMEWHERE ELSE THEN and rudely walked away. The front desk said that there would absolutely be NO WAY that she said that and was not even once apologetic or claim that this could have been some misunderstanding to diffuse the situation. I was appalled that an animal hospital couldn't even accommodate a client that was TOLD to come early, (NOT EVEN 5 min) esp when my husband was next to me and heard the whole conversation and basically called me liar. It is extremely disappointing to be treated like that and I would NEVER trust my PET here, esp if they can even treat a human like that. I am disappointed with their hostile accusations of calling their client a LIAR- and to the Male veterinarian- who does not even have the recognition on the website and the invoice, you deserve better than that and I hope you find a facility that is more respectful to their clients. Dr. Junkas, good luck cause I will MAKE sure that I will never recommend this facility to anyone and will discourage anyone from going here as you need to recheck your "customer service skills" especially if you call yourself a chief of anything. I am seeing that there is new "staff" aka junkas at wright animal hospital and would not be surprised if this place goes downhill in the near future with that kind of attitude. (I remember it being a 5 star facility just a year ago, and am NOT surprised its gone down since then and lets be real that the good ratings are from previous customers with previous staff) Junkas may be sweet and nice to you initially but if an incident occurs, be ready to get your head bit off cause she will attack you, like she attacked me.
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August 2023 by Les VanAllman
My daughter has a small dog with multiple health issues that are attended to by Wright Animal Hospital. I've found the staff to be the kindest, most understanding veterinary staff that I have ever met. From checking in to cashier payment everyone is very gentle, patient, compassionate, and understanding to both the animals being treated and their owners.
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May 2023 by Connie Garcia
I called to see about getting an appointment for my pet. Not the best customer service- little to no help to say the least. Pretty much just want you to schedule an app for $75 and from there the vet will tell you what additional charges (shots, tests, etc.) are needed . I don’t like surprises- not for me -
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May 2023 by Tim Nasshan
This animal hospital is always the greatest. We have been going to the hospital for 20 years and won’t go anywhere else.
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October 2022 by Jesus Rivera
I followed Dr. Junkas from her practice in Melrose Park many years ago. Dr Junkas and the staff at Wright Animal Hospital are the best, would not go anywhere else.
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August 2022 by John Romero
They have solved the dogs medical issues and we are very grateful for that. We plan on being lifelong customers and refer everyone we know to them. These are people who clearly love animals and enjoy working with them, as well, as their human counterparts.
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June 2022 by Darlyn A. (Oh My Darlyn)
Dr Junkas is amazing! She is truly such a compassionate, professional and personable doctor! The care and thoroughness that she shows is unparalleled to the other vets we've seen and you can tell that she really loves her patients. We highly recommend her!
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June 2022 by E. M.
I have a dog that is extremely reactive and aggressive to strangers (he was an abused shelter dog) The staff at Wright Animal Hospital are amazing, very patient and understanding of our unique circumstances and requirements, and highly accommodating to make sure it was as close to stress free for the dog (and his owner)
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April 2022 by Linda Noyola
Dr Junkas is fabulous: thorough and compassionate. I'm hopeful that they get another Dr in there soon as they're super booked, hard to get in.
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March 2022 by JasminJahal
I have gone to Wright Animal Hospital since 1985. At the time, and for many decades, Dr. Kramer was an amazing compassionate doctor to my dog and cats. In the recent past the hospital changed hands, and has gone down in quality. I had a dying cat that needed to see the doctor on staff, and when I called I was refused. They did not put a critical case before juggling those that were completely not serious. I scrambled to find an emergency vet, and thank god they were professional and kind enough to help me as my loving 16 year old cat pass away. I would not recommend Wright anymore. The front staff was cold and the doctor is overworked and overbooked.
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January 2022 by Jeanna Polacek
Thank you to Wright Animal Hospital and Dr Junkas for doing everything possible for our boy. His lymphoma diagnosis was absolutely devastating at just 7 years old. He is a child to us. Dr Junkas did absolutely everything and then some for him. Unfortunately, he became resistant to everything and even in the end the team and Dr Junkas were a God send. They never pushed anything on us and continued to have hope even on his final day. It truly helped get me through his practically weekly treatments for 8+ months. We never felt like they gave up on him even when it was becoming clear it was nearing the end. Hope always remained, but at the same time Dr Junkas was honest so we knew what could happen. I am glad for her honesty, while still remaining hopeful and it helped us enjoy all the time we received because of his treatments more. We wish we had many many more years with the best boy, but are at peace that we did everything we could for him and he still wagged his tail and loved through it all. Dr Junkas is one in a million and if we ever find it in our heart to get another dog in time, we will be taking the drive to Wright for their care. Thank you again for everything.
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November 2021 by C. P.
First exam with Dr. Junkis today. She's an amazing veterinarian and I could not be more pleased with the choice of bringing my pet here. The office plan is set up wonderfully for handling patients during this Pandemic. I left very happy after my pet's exam and the price is normal for a Wellness Checkup.
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November 2021 by Pj Riley
My very old cat passed away at home and we had recently moved to the area. The staff could not have been more kind or understanding. They made a tough time easier for me. Great office with wonderful staff!
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October 2021 by Natali D.
Dr. Junkas is just the best vet around, period. She has a wealth of knowledge. Where most vets stop, and say, there's nothing else to try... she always, always has something more to offer. My 15 year old Puggle has been treated by her for both chronic Rhinitis and Bronchitis for the past year now. Dr. Junkas was the only vet that I visited that felt confident in treating my dog with an inhaled steroid. She listens to you and is truly your partner in care. She always returns emails and calls promptly. And, even in the times of Covid, she always takes the time to speak to me in person about my furry family member. I highly recommend her to anyone looking for top-notch, exemplary veterinary care.