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November 2023 by Cookie J Foreman
Everyone there were wonderful. We broke down on the side of the road because of a plastic panel piece underneath the vehicle wasn't fastened properly by Walmart service center, I might add. The people at J&R were gracious enough to pull that piece off without charging us. They were so nice and gracious people with beautiful hearts. Thank you so much! May God Bless you all!! You truly blessed us!!
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July 2023 by Gunner B.
J&R Services went above and beyond my expectations. Towing a trailer full of motorcycles when I lost a wheel on my trailer. Jeff (owner of J&R Services) came to my rescue, made all repairs to my wheel and then patched my tires. A great gentleman and thankful for all his hard work!!
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June 2023 by ronald keneson
I was driving down to St. Louis for a work trip when I heard a loud scraping sound coming from under my car. Turns out the oil change place I had went to the day before did not bolt the plate back on underneath my car.Being 100 miles from home and needing to get to St. Louis for work I wasn’t sure what to do so I googled the nearest auto repair shop that was open.J&R Service Center was that place, they took my car in immediately and bolted the plate back on and sent me on my way. I insisted on paying them and they told me it was no problem.I can’t express enough thanks so I hope this review will let others know how great of a place this is!Thanks again J&R!
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June 2023 by Kirstin Z
Great experience! Ill definitely be going back
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June 2023 by Christa M.
My daughters and I broke down on the side of the highway on a Sunday evening as a storm was breaking. We were able to drive our vehicle to the Love's truck stop, but felt it was unsafe to drive the additional hour and a half home. The manager at the truck stop gave us names of 3 locals tow/garages to try.Not only did Jeff pick up his phone, but he was so helpful in guiding what I should do. We made arrangements for him to tow my vehicle the next morning and my husband drove up to get us.J & R worked on it first thing Monday, did a full check up, then contacted us with the details. We found everything to be acceptable and priced fairly, so we approved all the work. It was to be done within the next two days.Since we are an hour and a half away, we asked if my husband took the train there, could someone pick him up and take him to their place of business, which was about 15 minutes away. They did not hesitate, and were there to get him right on time! I hope to never be in that situation again, but if I am, I should be so lucky to find service like this!Thank you, J & R Service - I hope your business continues to thrive
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May 2023 by Jordan Hudnut
Very friendly, helpful, and knowledgeable folks! I had a last-minute repair that needed to be done, and they took care of it in a very timely manner. One of the best shops around!
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April 2023 by Kendra Moore
I went here for a check engine light. They were going to charge me almost $700 for 2 things. Decided to go to a dealership instead and the real problem wasn’t even what they were going to fix. They fixed the real problem for less than $200. Nice people, but not honest. If you don’t know what the problem is then say it. Do not recommend.
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February 2023 by Nicholas F
Place is over priced. Girl on the phone has 0 idea what she's doing. 24 hrs for a tensioner. Then they did a diag and charged me 66 for that I didn't ask for. Place is a HUGE rip off. Then they harass you to bring the car back for maintenance.
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December 2022 by Doug Geyer
Very friendly reception and good conversation during the wait. The tech was professional and easy to work with. Thank you for your fast service and understanding.Service: Wheel alignment
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October 2022 by Josh A
Waited for over an hour to drop off my car and get a quote. Why isn't someone there covering the lunch hour, it's ridiculous. No signs, no info on Google or their webpage about an hour long lunch.When I talked to an employee they said they were on lunch and it wasn't there problem.
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January 2022 by Renee Burnett
I had a flat tire on a cold, late Sunday afternoon. J&R Service Center responded to my call quickly and efficiently after the company that AAA called did not bother to show up. J&R came and changed my tire quickly and I was on my way in no time. Thank you J&R Service Center!
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January 2022 by Dale Rawls
Good people to deal with .. takes care of my issues quickly
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December 2021 by Taylor Sanders
Highly recommend this place. Our car broke down on a Friday night heading to Chicago for a flight and Jeff took our vehicle in to check on it while we were out of town for a week and had someone take us to our hotel in Chicago. We avoided an expensive towing fee and on a Friday night of all things. Very thankful and blessed by this place and if I lived closer to them I would take all my vehicles to them for any service work. Can't recommend them enough if you are in the area.
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December 2021 by Trisha Elwell Delarosa
Great experience today! Will definitely be back.
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November 2021 by Cassie Nicholson
I had to have my truck towed due to it not working at all and this company was amazing. The lady I spoke with was super nice, professional and very helpful. They had my truck towed within about 30 minutes to where it needed to go.Service: Local hauling
