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October 2023 by Vicki Gaddis
They took care of everything from Insurance to loaner car, great communication during the whole process and did a wonderful job on my car I would highly recommend.
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August 2023 by Gayle Willison
It's difficult to express how impressed I am with Probst Auto Body. For quite some time I had procrastinated about getting the front of my VW Beetle repaired from the result of tangling with an overgrown possum. I was simply dreading the hassle of estimates, dealing with the insurance company, and having to rent a car. Enter Karla Slifer. I filed the initial claim online which was a pretty simple process but I was expecting having to make several phone calls or emails. Nope. Karla handled everything. Probst had a very nice van right there that I was able to rent (at a very reasonable price) so no hassle about a rental car. Karla called me once to update me on the claim and a few days later I got a call saying my car was done. And it was PERFECT! Thank you Karla for making this such a great experience. And thank you Probst Auto Body for making my little VW Bug beautiful again!
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August 2023 by Callie McMahon
Probst Auto Body did a great job with my car and made sure I was taken care of and valued as a customer!
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July 2023 by M Vergara
They did an excellent job!! My daughters car was super clean inside and out when we picked it up!!
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May 2023 by Dana P
I would highly recommend Probst Auto Body! Very friendly employees and high quality work. I appreciated that they kept me in the loop on the progress my vehicle was making, especially when dealing with insurance.
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April 2023 by Shelbi Willenborg
Probst Auto body fixed my car and had it back to me in no time! They took care of the insurance side of things and made sure everything was seamless during the process. Highly recommend them!!Service: Body & Trim
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April 2023 by Meagan Matzker
Very pleased with Probst Auto Body in Dietrich, IL! The absolute best auto body shop experience I have had! They are prompt and keep you informed. You never have to wonder what’s going on with the process. They go above and beyond to make your experience as easy as possible. You are treated like Family. Karla was wonderful! If I didn’t have a call from her, she would email me. She was with me every step of the process. My car had to have a lot of work due to an accident caused by another party. The other parties insurance was awful. I had one bad run in after another. Karla was so helpful and eased a lot of my stress. Everything was done as efficiently and quickly as possible. My car looks fantastic and I have had no issues with it since having it back. They also offer a 100% lifetime guarantee on service/parts. I will never go anywhere else! Thank you guys so much!
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March 2023 by Lindell Harris
I am pretty picky about my "21" Cherokee High Altitude and when a deer took out my grill, hood, and associated furnishings I knew that I wanted an authorized Jeep repair facility to perform the work. A quick search turned up Probst Auto Body, a local repair facility recommended from the corporate website. One call and they pretty much took over the rest of the repair from dispatching a tow, dealing with the insurance companies, and keeping me regularly informed of their progress. Their detailed and professional estimates resulted in no pushbacks from the insurance company. The finished product is exceptional, paint match/finish and body alignment are superb. All of the staff that I dealt with were always friendly and helpful. I highly recommend this business and appreciate their fine service.Services: Painting
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February 2023 by Donna Fitzjarrald
Love Probst Auto Body! From the start of the repair process to final pickup, my experience has been fantastic! Carla kept in communication with me the whole time! Definitely would recommend!!Services: Painting
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January 2023 by Christy Mesnard
Probst Auto Body is THE way to go! My son had a run-in with a deer and lost. From the first phone call till we picked up the car, Probst went above and beyond to answer all my questions, kept in touch throughout the process, and made his car like new again! They had a quick pick-up and work was completed ahead of schedule too! I've used another body shop before but Probst was by far the best experience and service. Give them a call, you'll be glad you did!Service: Body & Trim
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January 2023 by Laura Link
After our vehicle was in a wreck, Probst did a wonderful job of repairing it for us! They detailed the inside as well and left it in much better condition than before the wreck. We were most pleased with the communication from the office regarding the timeline and issues with the repairs and insurance. They were very professional, helpful and courteous!Services: Painting
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January 2023 by Sandy Bierman
I hit a deer and probst auto body took great care of me. Got me a loaner van and even finished 5 days before expected. My car looks great.
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December 2022 by lisa bushur
I hit a deer on driver front side. They did a wonderful job on my car “Mario”.Carla was able to get me a rental the next day from Decatur. My insurance company said it would be 6 days bf I could get a rental and didn’t seem to care that I was a 1 car owner. I couldn’t go without a vehicle because I was traveling to Springfield 2x a week.I will recommend Probst Auto Body to everybody!!!Services: Painting
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December 2022 by Mona Vahling
I experienced a collision with a deer, and from the very beginning to the end, Probst Auto Body put my worries to rest, answered all my questions, kept me informed of progress, and made me feel so special I felt like I must be their only customer.Services: Painting
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November 2022 by Phyllis Kistner
Awesome work! The shop keeps you informed of how the work on your vehicle is going. My car looked brand new when I picked it up!Service: Painting
