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“I have been in several Dollar Tree locations and this store is EXCELLENT. Staff is friendly and helpful! I have never encountered an issue. Today I called to see if an item I was looking for was in stock. The person told me that they were just receiving their shipment and would call me back to let me know if they got any. They kept their word and called back! Now this is EXCELLENT CUSTOMER SERVICE. I reached out to the Corporate Office to forward this compliment as well.”
“Most Dollar Trees do not have self service registers. It was nice to not have to wait in a long line.. You can walk up, scan, bag and pay for your items and be on ypur way.”
“This location has great customer service. The ladies that work the registers in the morning are a delight to interact with. Management is also nice. Keep up the good work, it's not going unnoticed.”
“This is now a Dollar Tree Plus and it's cute to see the items they offer online. Everything is clearly marked if it's more than $1.25. Staff could be a little friendlier and helpful.”
“Peace be with you Kelly, thank you for taking time to attend to a concerned customer about the outside lights of this Dollar Tree not being turned on. You was concerned and wanted to make a difference, you get 5 stars and the cashier needs to be nicer to customers and teach her not to be rude. Thank you, may Allah bless you. آمين”
“The staff was so helpful. Also a young man outside cleaned up some trash outside near my car so I didn't have to step in it or over it to exit my car in the handicap spot.”
“This is my favorite dollar tree location by far. The employees are all super helpful and friendly. I always stop and talk to any one of the employees when I see them.”
“This is a nice, renovated location! They renovated the entire side of the mall, and this location is cleanly! They also added self checkout and a new store layout, so this is a revived location! 4.7⭐️”
“Amazing employees amazing manager that I got to deal with today unfortunately, some of the customers are not so nice. Just witnessed an employee being completely rude to the manager on duty and she handled it very well. The young woman was cussing at her and she told her to have a blessed day. We need more people like that manager Way to go!”
“It was decent, clean and organized. I had to check my backpack at the front, which I don't appreciate but have come to expect from dollar stores. They have an app with digital coupons that you tap into with your phone number. There were bins of out-of-season candy at the checkout. The prices were not clear, and the deal I got wasn't worth it. Compared to the bad rep dollar stores seem to get, this one seems all right.”
“I visit this dollar tree location at least once a week and I just want to say how amazing SAM (MANAGER) is. She is very helpful asking customers if they need help smiling, it’s always a good experience when she’s there. She should give a lesson to a couple of the workers there.”
“I like this dollar tree than the rest of the dollar anywhere in Chicago and suburbs. This is well managed. Shelves are filled up. But my only problem is it suddenly closed. Will it remain close? What happened?”
“Dollar Tree was a better experience this time. The line was getting long and there were seniors in the line. A second line was opened to move the seniors. That was the most thoughtful thing I've ever seen a Dollar Tree employee do. This is normally a semi-busy location.”
“I googled this dollar general and this location has come up I seen the reviews and was a little weary due to the comments. This store is very nice workers are calm and inviting. I realize plenty that takes these reviews are impatient, and rude. I witnessed a lady hollering and belittling the cashier and manager over a coupon that was for wrong size item they were being so polite and she still was screaming out the door calling them idiots, I felt bad for them but they stayed very professional and calm. Love this location I will be back ?”
“I went into the Dollar General on 6-8-2024. I just want to give a shout out to Yeimy who works at 6647 S. Western. She has a very nice personality with the people. A Pleasant Attitude she has.”
“This store seems to always be busy. Sometimes they have to check out lanes open, and sometimes only one. The store is mostly kept clean and organized. Some of the people that work there are nice. There's this man that always seems to be at the checkout when I'm there. He's friendly, quick, and patient with my son that sometimes pays with change.”
“First time I was in this particular store. I have been two others I couldn't believe how big the inside was and how much stuff they had. I definitely suggests it's a good store it's cleaned employees extremely friendly. If you live in the area it's a definite yes”
“Today there was an experience where a lady with kids ended up breaking a whole aisle full of glasses and the two ladies working were so good about how they handled it. The store was as clean as it could be it's an older store and the staff that was on duty today was beautiful.”
“Happened to shop here for the vitamins here aren't too expensive. The fruit and accessories are to good to come by. I likely shopped to the extent of essential items such as q tips and shampoo and razors. The use of purchasing a iTunes card at the reasonable credit also helps. Nevertheless a great store to come through and shop.”
“New location great stuff n much bigger to walk around in n not bump into other customers, everything is at a fair price come n check it out for urself❤❤??????”
“The Associate Kennitahia Was Nice!
I Also Didn’t Notice She Complimented My Hair Until I Got Into The Car.
I Could Barely Hear What She Said At First But I Finally Realized . ThankYou Ms Kenn!”
“My shopping experience at this Dollar Tree was okay today. Didn't have some items I needed. Also, the store could have been CLEANER and the staff FRIENDLIER!!!”
“Shawn the Store Representative assisted me with my groceries to the car on this rainy day, because I was not able to take the cart out. I recommend shopping here. Great customer service”
“I've been to several Dollar Trees since the pandemic. This is the first one I've gone to that was well stocked. No box in the aisles that you would have to maneuver around. Thank you to the management and Personnel of this Dollar Tree!”
“The store is stocked with what I'm looking for, but the store itself is a bit unorganized with stock boxes everywhere. Staff ok, no attitudes, which is great in this current climate.”
“I love shopping at my local Dollar Tree! The staff are always friendly and helpful, the wide aisles make for a comfortable shopping experience, and I can always count on finding shelves stocked with a great selection of items. Definitely deserving of 5 stars”
“New location great stuff n much bigger to walk around in n not bump into other customers, everything is at a fair price come n check it out for urself❤❤??????”
“The store layout is terrible and they never have any diet coke or coke zeros in the fridge, but they do have plenty of Sonic posters! And by the way, I spy with my teeny little eye Reign Storm energy drinks! I'm perplexed why they're at the dollar store, as they're isn't a bad flavor and are high quality, but I'll take it!”
“I don't know if I dealt with one of the store's manager today just now, or not, but I have to say that this was the most pleasant experience I've had at a Dollar tree in a long time. They had everything I was looking for, as well as obviously being cheaper than the surrounding competition.. They also made it a point to make me comfortable enough to ask questions in regards to location and price for each and every item I needed. They didn't bother me, but they also didn't push me away when I really needed to know certain things.
Yeah.....it's a dollar store. I might not get the greatest quality in regards to the items I purchase. However, it also isn't garbage I'm purchasing, either. They (those working at the Dyer location, that is) make darn sure that each and every customer has been attended to. And I am NOT just saying that. I know service jobs are really stressful, and it is VERY damn hard to keep your composure at times. But they make it look damn easy, especially when you really do get some knucklehead customers that are never satisfied with anything. It's hard, and you can't please everybody...a d yet they attempt to, regardless.
EVERY SINGLE PERSON THERE DESERVES A RAISE IN PAY. I'M NOT SAYING THIS JUST TO MAKE THE PEOPLE THAT WAITED ON ME FEEL BETTER. I'M SAYING THIS BECAUSE I FELT COMFORTABLE IN THAT STORE AND NOT EMBARRASSED.
Bottom line is.....the Dyer store is doing a damn good job in making me feel comfortable where I happened to shop for groceries and personal items.
I MOST DEFINITELY plan on coming back in the near future.....which is more than likely going to be tomorrow afternoon. The manager they have now, as well as the employees, must really enjoy whomever they work for. They do a damn good job in regards to HOW things are done.
And I know by now I must sound like a broken record, but they also do a damn good job as to WHY certain things get done as well. The service/retail industry is a rough one, to say the least. But whomever runs this specific local knows what they are doing at least. I hope it remains this way, to be honest.
I plan on seeing everyone again today, simply because my mom most definitely forgot what else she needed at the store, hahahaha!
Much love to everyone who works there and is reading this!”
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“Went here yesterday for the first time since they opened back up everything was very clean and organized it even looks bigger than before and they have helium balloons ? I was very glad to see a nice friendly cashier for once I will definitely be going back more often now”