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“I had a pleasant experience shopping here. The staff was friendly from the moment I walked in. They explained delivery and installation clearly. The appliance arrived on good condition. No issues at all.”
“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
9AM - 7PM
468 E 147th St, Harvey
Electronics
“Fantastic service for pawning and buying! They have a lot of electrical items that look brand new. I purchased a generator and electrical tools! Thank you Tina for your help today!”
“Lashon Was A Very Great Help She Gave Me Good Advice on the pros and cons with the jewelry and the store is great as well they have the reall deal from shoes tvs etc”
“Mike is a life savor I lost my phone. I was able to get a new phone and he got back all my contacts and my pictures. I'm glad I came to this store!!! Thank you so much.”
11AM - 7PM
120 W 87th St, Chicago
Electronics
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
“Very polite business much appreciated I bought the new Samsung S24 ultra the color I been looking for with the price that I want and guess what they gave me a free beautiful ? case & screen protector fantastic business and experience now I can enjoy my summer ☀️”
10AM - 8PM
4811 211th St, Matteson
Electronics
“Jarett at the Verizon located in Matteson, on Lincoln Highway was sooo helpful and kind! He got my bill straightening out, got my home internet issues straightened out, and He got me in and out in a hurry! He’s great! Ask for Jarrett when visiting this location! Thanks Jarrett!”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”
Open 24 hours
10646 S Cicero Ave, Oak Lawn
Electronics
“Jocelyn and Lizette were just wonderful!
I am a senior citizen and both young ladies was very patient in going over all the details of my plan. Very attentive to my needs.”
“I had went in today 7/9/25 with my husband… as we had switched from AT&T a year ago and came to metro/t-mobile.. AT&T NEVER let my phone service go … which i didnt know about and i was getting charged from them still, even though metro/tmobile cancelled it when we switched to them…
So we came in and Edgar and one other gentlemen was there with him… and even though this was a weird situation, Edgar and his co-worker were SUPER patient and ended up fixing the situation and getting my phone back on and under Tmobile/metro.
I just wanted to say that Edgar was super professional and super nice and patient!!!
I understand they all deal with a lot every day… but regardless, he and his co-worker were still SUPER kind and understanding and patient! They are DEFINITELY model employees!!!! PLEASE GIVE THEM A RAISE!!! For real! We will always come back to this store now… Edgar is the friendliest and most understanding and troubleshoots well and gets the job done! He was the nicest employee we have EVER dealt with! And i dont want to leave out his co-worker.. whose name i did not get… but they are both stellar employees!”
“Zack is such a gentleman he helped me with issues that I was having with my phone. He was really patient and professional.Anyone who’s coming to this store ask for Zack he’s the best!”
9AM - 8PM
4080 SW Hwy, Hometown
Electronics
“Great jeweler awesome man he have Help create a nice wedding ring wedding band for me and my wife very respectful and courtesy and sales rep. Mr. Floyd is also an awesome salesman. Very respectful very nice and great customer service John Hunter.”
10AM - 7PM
7131 S Jeffery Blvd Ste A2, Chicago
Electronics
“Adrienne was a great help showing me what not to download on my phone she very knowledgeable great worker she needs a raise because I come here a lot and she's always patient”
10AM - 7PM
13150 S Cicero Ave, Crestwood
Electronics
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“MJ was a fantastic salesperson! He helped me with transferring all my data and setting up my Gmail without any issues. He was patient, knowledgeable, and made the whole process smooth and stress-free. Really appreciated his help — highly recommend asking for MJ if you need tech support or a new device”
“Recently I blew my Subwoofer in my vehicle. I took it in and Manny and his crew took real good care of me. It was slightly expensive but it was well worth it. My system sounds so much better and it didn't take my whole day. Manny made sure my system was tuned correctly to my liking. Manny also called me back to the shop as I was driving home to tell me I was overcharged. Friendly honest folks. So glad I decided on Audio Essence.”
“They took my car in on very short notice and they did it in enough time to sneak it back to my wife. They were very professional and I recommend people to come here. Great job.”
9:30AM - 2:30PM
21750 Main St Unit #5, Matteson
Electronics
“My car radio went out and Brian was able to get it up and running. It was an extremely difficult task, but Brian is so dedicated and passionate about his work. He kept in touch with me through the whole process. He also is a really genuine guy and if you have any electrical problems, he is definitely The man for the job.”
10AM - 7:30PM
2513 W 95th St Ste 102, Evergreen Park
Electronics
“Sein, The stores owner was extremely helpful in my phone purchase, and setting up my new phone. I recommend this store because the customer service was exceptional. On the scale of 1 to 10!!!!! The Cricket store gets a 20!!!!!!!??”
“Bags to carry on with gift cards to reload and groceries to shop for various things in store for you and your friends to enjoy. Price tags aren't always everything by cost you can compare against other retailers. Check out besides the lines for some of the best deals in the area.”
“I had a question about my phone, and Desmond was very professional and took his time out to answer any questions that I had. I also told the store manager that he deserves a $10 raise.”
“I've had the pleasure of interacting with Metro by T-Mobile's customer service team on several occasions, and I must say, they've consistently exceeded my expectations! Every time I've reached out for assistance, I've been greeted by friendly and knowledgeable representatives who have gone above and beyond to resolve my issues.
Their response times are incredibly quick, and I've never been left waiting for long. The team is patient, understanding, and takes the time to listen to my concerns before offering tailored solutions. They're proactive in addressing potential issues and have even offered me personalized tips to optimize my phone's performance.
What impresses me most is their willingness to help and their positive attitude. They're empowered to make decisions and take ownership of resolving issues, which is refreshing. The online support resources are also comprehensive and easy to navigate, making it simple to find answers to common questions.
Overall, Metro by T-Mobile's customer service has set a high standard for the industry. They've earned my loyalty and trust, and I wouldn't hesitate to recommend them to anyone looking for reliable and exceptional support. Keep up the fantastic work, Metro!"
stars”
8AM - 10PM
5071 Cal Sag Rd, Crestwood
Electronics
“My visit was Great! I had a problem checking out & 3 wonderful ladies helped me until the problem was solved. You don't get this kind of service at most stores.”
“Let me say this, Hiam is the best!!! I had a situation with my account and she was so patient explaining my account to me!!! Her professionalism is a breath of fresh air. She was kind and help me understand how to stay on track!!! Thank you Hiam for your help, support, and understanding! You rock!!!”
“I came to this location and feel welcomed and helped me get what I needed is the 2nd store I visited but definitely I will come back to this store and sales rep Oscar was very nice helpful and respectful with me. I will recommend this store to everyone because of the customer service I received from Oscar that’s why I gave a 5 ⭐️⭐️⭐️⭐️⭐️, thanks Oscar for your help and service”
10:30AM - 7PM
417 E 111th St, Chicago
Electronics
“When I tell you this is the go to spot for whatever it is you need from phones to computers it’s there you won’t be disappointed if you have a computer problem check out this place good service I will be back again for other accessories and like I said check em out you may find what you looking for”
“Nick was very helpful, and very nice to me and my aunt , And so was Jenny , I’m going to tell all of my friends, and family about this cricket location , I’m very pleased , and will be returning, when ever my senior citizens in my family need a phone thanks again you guys.”
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“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”