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10AM - 1:30PM 2 - 6PM
1640 South Galena Avenue, Dixon
Banks
“In 20+ years of banking with US Bank, I have never had a single bad experience.
Without exception,.everyone I have ever dealt with, whether in person or on the phone, has been friendly, polite, knowledgeable and efficient.”
8:30AM - 5PM
300 Walton Dr, Dixon
Banks
“I have been with this bank for close to 18 years. Absolutely love this bank. Their Fraud department is out of this world and right on top of things. The girls in the bank from the beginning have been very kind and helpful.”
“Teresa Miller at the south branch helped me so much with setting up my online banking and getting my new phone programmed. I think the world of her and would follow her to the ends of the earth. She offers great customer service.”
“We have been a 'customer' of Sterling Federal Bank since the 70's!! Teresa from Dixon's North Side has been very helpful to us these past few days. An issue came up which she was able to resolve. We are so pleased with ALL of her help and to her fellow 'Team Members'. We are very grateful to all of you. Thank you very very much.
KT”
“Most of the time I receive outstanding customer service! The last few times I have been there though, Jessica W has been incredibly short with me. I don’t think the words please, thank you and have a good day are in her vocabulary.”
“Jenna helped me several times. What I noticed is the other people who work there are also nice. They smile, they help each other. I’m so glad I changed to your bank.”
“These are amazing wonderful nice people if you have little ones take them there with you they are the sweetest people I have ever met and instead of taking your change to the coin star at Walmart that is never open and takes 12% of your money take it there they give you all of your money and it’s quick I love the people there definitely worth your time.”
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“I had a great experience at this branch. Brittany helped me set up a checking account and she was so friendly and extremely helpful. She explained everything to me so that I understood and made sure I was aware of things that were important to know.and not written in any of the literature. Also Sam was really helpful and I enjoyed joking around with him. I actually had fun. Both Brittany and Sam have amazing personalities. They should get raises because it's hard to find good customer service anymore.”