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January 2024 by Greg Schaer
I would have gave them a 5 star but salesman didn't offer to look up the truck I was looking for and the one on the lot had issues. Ended up buying that day from another Chevy dealership. Salesman found exactly what I wanted on the auction page and I prefer to support my local dealers. Salesman was very helpful answering all my questions on there inventory they had though.
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November 2023 by Andrew ..
Just another dealer that will not own up to their mistakes. Bought a 2022 Ram 2500 with only 16k miles. 2 months later after owning it i go to take it for its first service. The ram dealership locally tells me 5 lug nuts are completely broken off from being over tightened. You can tell that is an old break just looking at. This place tried to tell me the ram dealership probably broke it just to get money out of me. (Who says this?!) Clearly, they were the last ones to do service which means they overtightened and broke 5 lug nuts that cost me $600 to replace the bolts.
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November 2023 by Deb Bowers
During the auto strike parts were not available and although I was very frustrated Morgan kept his cool and didn't hold my persistent inquiring ways against me and was very helpful during the service to replace the broken catalytic converter and even when the check engine light was still on after the service and I brought it back to the shop he took the time to test it out and determined it appear to be my cars way of getting used to the new part. Thanks Morgan
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November 2023 by Jenine Patty-Anderson
The team is always friendly, the waiting area is comfortable and bright, and it's easy to move through the process!
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October 2023 by Randy Hall
I needed a trailer hitch installed ASAP. Was leaving town on a Monday. Discovered on the Wednesday before that my vehicle was not equipped with one. They were able to get one in and installed the next day. Saved our trip schedule. Thank you
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October 2023 by theresa Hart
If I were you, I would make sure you do not lose them to people out there when we pull our car in to get fixed, Anna and the other guy behind her that’s the reason you’re so busy you have very good and respectful and polite people working for you that’s why I don’t take my vehicles to anybody but her and him
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October 2023 by Robert Enlow
Working my repair issue with Anna, Morgan, and Jeremy was an easy process. Thank you all for your professionalism.
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October 2023 by Chris Streit
GM service department is great! Provides quality service with a smile every time. The best!
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October 2023 by Bill Rowland
We are so very happy with Ken Nelson's service this is our second car from them and they have always made it easy to buy. Both Chad and Isaiah we are great to work with and Chad got the car we wanted and held it for us which most places don't do for there customers. Isaiah did a great job with selling us our car for being a new member great job keep it up. Thank you all again for making it easy on us.
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October 2023 by Kelly Hudson
Brayden Lovett was my sales rep. He is awesome - patient, knowledgeable, good listener, good teacher. I need all the help I can get with tech and he didn't get impatient or frustrated with me. If I know of anyone who needs a car in the future, I will send them straight to Brayden!
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September 2023 by Jim Kellner
I’ll only buy my cars from Ken Nelson and the Curia family. We love them.
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August 2023 by Larry Loomis
I have bought and had serviced all my vehicles for some forty-five years. I have always been pleased with the service I received.
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August 2023 by Mark B.
Worst customer service experience ever. Requested to meet with the Nissan district representative over a paint issue. Could not get Jeremi Jahn to set anything up with me stopped in twice he's never around. Send text and phoned never returned a message or call. I heard from others he never calls back. Called Nissan to file a complaint, they even called him and said he won't return their calls. What kind of service is this? I have been in the automotive business my whole life. We have bought three new vehicles from Ken Nelson over the years there won't be any more business from me or my family.
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July 2023 by RHerrera
My salesman Jaime pratt, was very thorough throughout my purchasing experience! He made the whole experience very easy. The combination of Jaime and sales manager Mr. Rowley, made for a very easy and fluid purchasing experience.
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July 2023 by David Queckboerner
Great selection, Peter did an excellent job of helping us with our new car purchase!
