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September 2023 by Walter Zweifel
Austin Sheffield was the man! Austin met all of my requests and was very helpful with putting me in a vehicle that met all my needs. He even took the time to run through all the options after the sale was complete. He has my business for life.
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August 2023 by Sherri Anthony
Very helpful staff. Better oil change price than Jiffy Lube! (Had to go to Jiffy before a trip). I'll never go there again!
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August 2023 by Roger Anderson
Just bought my Carolla Cross from Ken Nelson Toyota in Dixon yesterday. It was the best car buying experience in my recent memory. The sales person, Brayden Lovett, helped me match my needs with right vehicle without any pressure. He also was very knowledgeable with regard to all the cars I looked at. Mike Moseley, the Sales Manager, was very helpful with the leased Toyota I traded. I thought it might be a deal breaker but he made some calls which led to a hassle free trade in. Clayton the Finance and Insurance person could not have been more helpful. All in all great people to do business with a very positive experience, Thanks to the whole team.
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June 2023 by Jennifer Dougherty
I had a great experience at Ken Nelson Toyota. Everyone was very friendly and knowledgeable, and they got me into my new vehicle in a streamlined fashion. I was able to communicate with them before I even stepped on the lot regarding my vehicle. I appreciate the staff at this location, and would recommend it to others looking for Toyota options.
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June 2023 by Trisha Richards
John was amazing to work with. He listened to what I wanted and needed in a vehicle, and he delivered from start to finish. I would definitely recommend him for your next car buying needs !!
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April 2023 by Steve Verner
James Morath is the best! Bought 2 cars from him in 3 years. Helpful, knowledgeable, patient, and goes out of his way.Also... Service center here is OUTSTANDING!
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April 2023 by Doug L
Service was great! Got my part in quickly, picked up my car and dropped it off when work was done. Friendly and completely painless process.
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March 2023 by jay gurnett
Love my experience! Great guys. James Morath was wonderful on finding me an awesome 2023 Tacoma. We will definitely be going back for our next ride.
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February 2023 by John Rademacher
We had a great experience with Ken Nelson Toyota, and especially our salesperson Skylar. He kept us regularly updated on our car, and made us feel respected and welcome the whole time. We live 2 hours away and will drive there again when we need our next car, and we’ll ask for Skylar!
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February 2023 by Rodger VanAusdal
We love our Highlander!And the customer service at Ken Nelson in Dixon IL was great! From Skyler or salesman to all the rest of the managers and other workers involved. Everyone was so nice and accommodating. Our active twins didn't seem to bother anyone. At no point did we feel presured to sign something or pressured into hurrying to make any decisions. We would highly recommend this dealer.
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December 2022 by Moacir Neves
I recently bought my new 2022 Toyota Tundra from this dealership and honestly I am very pleased with all the help and excellent service they gave me, the buying process was quick and easy, all the members of the sales team are very friendly and professional , and the person in charge of finances, is also very friendly, professional and a very good businessman. If you're thinking of buying a new Toyota, I highly recommend buying it here.
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November 2022 by Hailey Houck
Kade Coffey was a pleasure to work with. He made sure that my family was taken care of and provided a great sense of professionalism throughout our car buying experience. He made the process quick and easy and helped us to satisfy our needs. Thank you Kade! We will be back for our next new vehicle in the future!
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May 2022 by Jesse Loertscher
Went in and was found a truck I liked and in my price range almost immediately. My salesman was James Morath and he did a great job. I will be coming back again for sure.
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May 2022 by Brent Hirschman
While purchasing the vehicle was told that if repairs to said vehicle were going to take longer than a specific time (6min) this was part of a 3500 dollar warrenty that id recieve a loaner well got the toyota seatbelt recall and first oil change was told it would take 2 hours and that they havent had loaner cars in years and dont do that waited to speak with the salesman who sold me the van and he avoided me.
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January 2022 by Kris T
Best experience buying a car so far. My sales person was Greye Freeman, and I highly recommend him to anyone looking for a car. No high pressure sales. Helped me get the car I was looking for even in the middle of a pandemic and car shortage. They gave me a fair price for my car and there was no going back and forth or making me sit and wait. It was actually enjoyable.