Pet Supplies Plus Dixon provides friendly and prompt service, with orders ready very quickly. Staff members are knowledgeable and go above and beyond to help customers find the right products, from cat food for sensitive stomachs to proper care for reptiles like snakes and bearded dragons. They show care for animal well-being and offer helpful, economical choices. The customer service is excellent, making customers feel comfortable and thanked for their business. While most staff are praised for being accommodating and friendly, some feedback notes that management's animal knowledge can be inconsistent.
Eric, the manager was very helpful to us! I was lightheaded as I am still recovering, not contagious, from a virus! He got me a chair and then helped my wife pick out a training halter for our dog, Dixie! We really appreciate his efforts to help us.
July 2024
Always have what I need on hand and staff is super helpful!
June 2024
Kristi went above and beyond to help me find the perfect adult cat food for my cat with a sensitive stomach! I felt comfortable and treated with excellent customer service!!!
