Pet Supplies Plus Dixon provides friendly and prompt service, with orders ready very quickly. Staff members are knowledgeable and go above and beyond to help customers find the right products, from cat food for sensitive stomachs to proper care for reptiles like snakes and bearded dragons. They show care for animal well-being and offer helpful, economical choices. The customer service is excellent, making customers feel comfortable and thanked for their business. While most staff are praised for being accommodating and friendly, some feedback notes that management's animal knowledge can be inconsistent.
Eric, the manager was very helpful to us! I was lightheaded as I am still recovering, not contagious, from a virus! He got me a chair and then helped my wife pick out a training halter for our dog, Dixie! We really appreciate his efforts to help us.
August 2026
Great store to shop at. Everything is always in stock.
July 2026
I like to shop and support locally. Eric, the mgr at this store, has been wonderful EVERY TIME. His employee, COURTNEY has as well. KUDOS to both of them! They are helpful and both very knowledgeable, willing and eager to help a customer.
