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July 2025 by Raj Shankar
On July 23, 2025, my package was falsely marked as “delivery attempted” at 2:57 PM by USPS. I was home the entire time — no knock, no doorbell, no notice left.
I contacted Amazon, who confirmed the carrier “ran into an issue” and did NOT actually attempt delivery. This is blatant dishonesty and falsification of tracking records, and now I may never receive the item because I’m moving out of state in two days.
This post office and their carrier failed me when it mattered most. Time-sensitive deliveries mean nothing to them. I’m now filing formal complaints with the USPS Office of Inspector General, the BBB, and Consumer Affairs.
Absolutely unacceptable behavior. If you have anything important to receive — don’t trust this location.
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July 2025 by Tara Alexandra
Been 5 days for my Friday mail to be delivered. I understand that they dont have staffing but this retention of our time sensitive mail seems illegal. I go to the post office and they shrug their shoulders and say sorry. Meanwhile my checks are god know where just chilling. 5 days is absolutely ridiculous.
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July 2025 by Morgan Winston
Hire more people. Mail doesn't get delivered like it's supposed too.
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June 2025 by Jordan Wakeley
Amy at the post office there in Dixon is the reason for this review. She went above and beyond with communication and taking a vested interest in a logistics situation on package delivery that was out of her control. Rarely do you find someone who cares about outcomes out of kindness and concern. High character and integrity.
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June 2025 by Tanner Roath
I will be coming in Monday when you sorry sacks open. Who in their right mind lies and claims to have attempted to deliver my package and simply did not even drive on my property. I’ve had enough of you lazy bums. Go work at mf Donald’s.
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August 2024 by Jeff Pinkston
It is 620 pm and still NO mail delivery.Dixon Post office is the WORST.They sure aren't late raising the postal rates though.
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January 2024 by Jamie
Watched them place mail in box and drive off didn't bring the package. What they just driving around with my package? Plenty of room just didn't want to get off a$$ to bring package up to porch.
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December 2023 by Charisma Fernandez
Don't ever let summer higley into any of your establishments she will harass you :( she scared me so bad
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September 2023 by W Wohrley
Always helpful and professional
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September 2023 by Jane Stein
In and out
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August 2023 by Ron Pritchard
The USPS has joined most other businesses using worthless automated phone answering!!! Apparently, they think the public that pays for them has nothing better to do than so sit and listen to their drivel and push buttons, and still not get any help!!! Worthless!!!
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August 2023 by Jo Davey
If you go here do not try to get help from a lady name Christina. Completely unprofessional and retaliated against another employee trying to help me get a address change. Hope she gets the correct training she desperately needs.
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July 2023 by Shelby Meyer
No problems. It was not super busy when I was here. The person ahead of me was picking up a live chicken! Witnessing that was a first for me.
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May 2023 by Anthony Winstead
Amy the Post Master of the Dixon Post Office is rude and malicious. It seems to be how our employees of the USPS are trained. But they are certainly incompetent and have no trouble breaking the law even after being warned by the Dixon Police Department!
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May 2023 by Robert Caron
I had an issue with delivery and I was called and everything was resolved
