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March 2024 by Alex Short
I was told I should just pray I get mail service today. Smh
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February 2024 by Cee Love
Dolton is so unprofessional it’s been a week since I received mail and today I waited in my car and saw with my own eyes how they only do a few houses then leave today I still didn’t get any mail this is ridiculous I even took photos this is what they do smh ??♀️
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February 2024 by Alvin Williams
Worst service ever. Very unprofessional don't give a dam bout you or your mail if you say something to them you might not get mail for awhile. The regular carriers are OK sometimes. If they get a extra route Good luck on receiving your mail. WOW!
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January 2024 by Robert Ford
Dolton customer service stinks
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October 2023 by Beverly P
The lady up front with the obnoxious ugly nails, hair and makeup is the rudest person ever. She needs to retire already if she hates her job, her lack of customer service skills is a complete turn off. If i had the option to have my mail rerouted to another location, i would but unfortunately i cant. From the reviews, it seems like this isn’t the first time she has rubbed several people the wrong way. Just rude, ugly & tacky.
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October 2023 by Esmeralda Gonzalez
The postal service staff at the counter was very polite and courteous.
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June 2023 by Deja Boyd
NICOLE NICOLE NICOLE NICOLE LOL That’s all i have to say she was amazing my package was lost some where in yall system and she checked in and called me until my package made it to me i appreciate her so much she need a raise
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March 2023 by Antwoyn Cohen
Worst post office in America my package came up missing from their facility and nobody’s taking the blame the drivers are thief’s if u get anything delivered use another service
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March 2023 by Imeldaeg Ecaleraguerrero
The worst experience! don't come here! much less on Monday mornings the short-haired girl who works is rude!
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February 2023 by Devon Barrett
Some one from the Dolton post office stole and cashed my income tax check and I find it odd that when I filed a complaint a young lady calls at 9:45 pm to tell me that she remembered my name and the check and it got torn in a machine. SOMEONE IS A THIEF
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January 2023 by Monica Flower
I hate to post about my own race but sometimes we are our worst enemy, I needed a package sent back to fashion nova, need some tape to seal it up, the worker told me I had to pay $4.99 for a roll and all I need was a little couple of pieces to seal it up, I was also told that they didn’t have any that they use, I was will to pay a couple dollars for that, but I wasn’t paying for a whole row, when I had some@ home, if it was another race , I would’ve been taking care of!!
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September 2022 by Alice Davis
My package was delivered to Dolton by UPS but it somehow it went to Wisconsin. Manager never even said sorry She just said you have to wait a feel more days. Bad Attitude
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July 2022 by Nicole E. L.
My family and myself have been going to this post office for years and we have never had any issues. Those working there were perfectly fine, communicated with us clearly whenever we had questions or requests, and were always courteous. I get that everyone has bad days, both customers and workers, but I don't understand all the poor ratings and reviews. If anything were to even come to mind as a complaint, it would be that sometimes the wait can take some time, BUT from my experience it is due to other people being unsure when they come to the counter. Some people have incorrect postage, have questions, have more than one thing to get done/more than one item that needs special shipping, just plain like talking, etc and that's fine. Unless it's an emergency, I am okay with waiting for people to get their business sorted out properly and the wait usually isn't too bad. If you have issues that will take longer than usual and need special accommodation, come to the post office when it's not busy or do your research beforehand.
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July 2022 by Jeremy Watson
My commercial mail box broke and they fixed it soooo Five Stars.
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February 2022 by Kierra Moore
This is my third time in this location and the staff is unbelievable. The old lady is the rudest miserable woman I’ve ever seen with the most ghetto nails and persona. Please have her retire she has no more customer service in her. The younger woman with the pony tail barely wanted to track my package I guess they were ready to get off since it was 4:50pm. New staff now
