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March 2024 by D Quealy
Cleanliness and equipment in good working condition. - these are key performance indicators for a gym and the Downers Grove AF meets these. A good basic gym to get in - get out and get on with your day.
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February 2024 by Jena Frisby
Ken is a great trainer. I have greatly improved physically, and it's only been 3 weeks. I will keep going thanks to his positive push.
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February 2024 by Brenda Pope
I didn't get a call back as to whether they do PT or not
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February 2024 by David
Dirty and messy compared to other locations.
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November 2023 by Bernardo
I’ve been coming to this anytime fitness for a few years now. It is always clean and the staff is very friendly and helpful. I also love the Tuesdays and Thursdays 8:30 am yoga classes with Anna. This class is beginner friendly and Anna is an incredible instructor. She genuinely cares about her practice and is very kind
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October 2023 by Bernardo Herrera Garcia
I’ve been coming to this anytime fitness for a few years now. It is always clean and the staff is very friendly and helpful. I also love the Tuesdays and Thursdays 8:30 am yoga classes with Anna. This class is beginner friendly and Anna is an incredible instructor. She genuinely cares about her practice and is very kind
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October 2023 by Cody Pooler
MATT IS THE MAN!Love this place great customer service.Thanks a million for helping me reach my goals
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August 2023 by tanner plowman
This Anytime Fitness is the best Anytime I’ve ever been too! Matt (Manager) is so friendly and really helpful when providing any information regarding your account or the gym in general. He is always making sure the place is clean and equipment is in the best condition for use. I’m constantly referring people to this gym and will continue to do so!
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August 2023 by Dustin Samuolis
Have went to many of the gyms around this area including Anytime gyms in different locations and this one is the best by far staffing wise and equipment.
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June 2023 by Dennis P.
Love this club. I left a big box fitness center because I got tired of waiting for people to get off their phones while camped out and free up the equipment. This club has a full lineup if Life Fitness machines. Not 7 or 8, 20 Life Fitness machines with the eliptical cam. Matt and John are always engaging with the members. Club is clean, quiet. I have never had to wait for any equipment. Besides Life Fitness they also have Hammer Strength equipment. Ful array of eliptical, recumbent, treadmils and a large room for dance, yoga, stretching, etc. This place has a great vibe. Everyone is polite, cleaning the equipment, will stop and interact with each other. This is not an AI review. I have been working out over 55 years. Duncan YMCA, Southtown YMCA, with hardcore lifters. This place is home!
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May 2023 by Steven D.
I scheduled a 12:30 pm appointment online to tour the gym and inquire about signing up. I arrived promptly but was met with locked doors. I attempted to to text and call the number that had verified my appointment, but that did not work. I drew the attention of a club member who found a staff member who let me in and instructed me to wait in the lobby for 'about 5 minutes'. At about 12:45 I was met by Matt, he apologized for being late because he was fixing a shower head. Matt seemed mildly frazzled, but we began the tour. Following the tour we reviewed the membership options, $21.99 billed bi-weekly for an 18-month commitment or 25.99 billed bi-weekly for a $12-month commitment. This included a waved initial fee and waved key fob fee, which was explained was done for all new customers. During this process Matt disclosed there is a $2 dollar credit card fee for paying with a credit card. I found this odd, but was willing to agree. Matt also advised paying with an ACH transfer would not incur this fee. It wasn't until the last page of the agreement that I was hit with an additional fee of about 35.99 billed semi-annually for equipment maintenance. This is where I declined and I was told I cannot signup unless I agree to this fee. I told Matt that I was unwillingly to agree to this hidden fee, apologized for wasting his time, and left. Matt did offer to wave this fee for a 'a couple of months' but during this discussion appeared annoyed that I would question this hidden and additional fee, not mentioned anywhere in the materials that led me to schedule my visit to the gym.The website also advertises a free '7 day free trial', which I was told by Matt is not honored by the gym and instead I could be offered a day pass. On Anytime Fitness's website there is a clear call to action that indicates the gym offers a free 7 day trial.TLDR;- Tardy and discourteous staff- 7-Day free trial not honored- Additional fees not advertised on Anytime fitness website only revealed at last phase of contract signing.
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March 2023 by Larry Rowe
Great customer service, always a smile and helpful/motivated employees. The gym has everything you could ever need, it’s never too full!
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March 2023 by Terry Strecker
They work hard to make everyone feel welcome no matter their level. They recognize that the gym can be intimidating and the Best Beginner program is designed to help a beginner feel more at ease with the skills.
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March 2023 by Daniel Younker
Made up a cancellation fee when I left, which I never agreed to initially. Was a decent gym until that scam, which wasn’t worth going to court over.
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February 2023 by Siyao G.
At least he corrected the mistake.But nice facility with enough equipment to satisfy your fitness needs for whatever your goals may be
