CVS Health in Downers Grove is a convenient and reliable healthcare destination, offering a wide range of services and products to meet the needs of the community. With extended hours 7 days a week, customers can easily access prescriptions, COVID-19 and flu testing, vaccinations, personal care items, and even pet supplies. To help customers save time and money, CVS offers the ExtraCare rewards program, weekly deals, and the option to order online for free in-store pickup or same-day delivery. The store is generally well-stocked, and the cashiers are usually helpful and attentive, although the pharmacy technicians could be more responsive at times. Customers appreciate the overall convenience and savings opportunities at CVS, particularly with the Care-Plus additional savings program. The online photo service was also praised for its user-friendly website and timely order fulfillment. One customer had an especially positive experience with the friendly and helpful staff at the 63rd and Main location, singling out an employee named Rosetta for her excellent customer service.
The pharmacists are super rude and act like they don’t want to be there. I transferred my Perscriptions to a Walgreens… without a drive-thru. That’s how bad the service is. Stay away.
January 2025
The pharmacy department here is so uneducated some people shouldn't be working in this department.. no one ever calls you back and you can't talk to a real person. Also u wait for forever and there is always several people there
November 2024
You literally can’t even talk to a pharmacist when you call…