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February 2024 by luis reyes
Placed an ordered for Valentine's day and the order was completely wrong!!!...Contacted the store and they agree to redo the order place and a dozen flowers, order was delivered and AGAIN it was wrong and no flowers!!!..unbelievable!!!.. i paid alot for the arrangement and i should get what i paid for!!!!
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February 2024 by None ya
horrible customer service!!!Ordered an edible for my daughter to her work and the delivered her the wrong one. They took it back and did not deliver a new one. no communication on their end. I then tried to call and they put me on hold and then put me to voice mail. Is that how they do business? I think that is totally unprofessional and I am so upset in how this whole situation was handled.After reading all the reviews... seems like bad customer service is an ongoing occurrence with them...
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January 2024 by margaret burau
Great location! Very helpful with my out of town order
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June 2023 by Barb D.
For my birthday the employees went over and beyond to make me feel so comfortable and happy with my experience! I got a 12 count chocolate covered fruit and it made my day! Couldn't recommend this location enough:)
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May 2023 by Suzanne Littell
I needed a gift for nurse's week. I contacted the Downers Grove store when I could not find something quite right. Suzy took the time to assist, asking questions and providing suggestions. I ordered dipped fresh fruit cones, which were individually wrapped, a perfect option and less than what I originally found online.Ivan prepared the fruit and the presentation was perfect. The nurses were surprised and thrilled to receive a thoughtful, delicious show of appreciation. I will definitely be ordering from Suzy and Ivan again in the future!
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May 2023 by Dae Kong
Suzie did me a huge favor and was able to put together what I needed ASAP on a busy day. Thank you for the great service.
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March 2023 by Evelyn Livaditis
Fabulous experience. Great products and people. Ordered a large birthday fruit arrangement for my Sister and called to ask to change the fruit. Very accommodating and it was beautiful and full. Fruit awesome. Added flowers. What a great addition for her birthday. Beautiful flowers too. Thank you for making my Sister's day. Cannot wait to order again.
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March 2023 by Zosia D.
For 35$ ... you will get a solo cup with fruit on sticks...wish it looked better than this.
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March 2023 by Maryam Siddiqui
I’m a frequent to this location. Iban makes you feel welcome and at home, he generously offered samples of their cookies and chocolate dipped fruit without expecting a purchase in return. This made me feel more inclined to make a purchase and come back again! The quality of their chocolate dipped fruit is usually perfect. Giving 4 stars because when buying two mixed fruit boxes a different time, the bananas were not ripe at all. Hoping next time, if they don’t have ripe bananas, not to sell those for the day.
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March 2023 by Maryam S.
I'm a frequent to this location. Iban makes you feel welcome and at home, he generously offered samples of their cookies and chocolate dipped fruit without expecting a purchase in return. The quality of their chocolate dipped fruit is usually perfect. Giving 4 stars because when buying two mixed fruit boxes a different time, the bananas were not ripe at all. Hoping next time, if they don't have ripe bananas, not to sell those for the day.
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March 2023 by Bob Humberstone
Unresponsive. Really slow to fulfill an order. No sense of accountability. Delivery's take place after 8PM on weekdays.
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February 2023 by Stacey S.
it is 1045 on Valentine's Day and I am without my order. I ordered this well in advance and the store had the audacity to call and leave a voicemail at 9:49 PM stating they will not be delivering my package. I spent $75 on a gift basket and this is now ruined my Valentine's Day. How could anybody rely on the service to deliver for a special occasion? Horrible service. I will never use edible arrangements again, nor do I recommend the service.
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December 2022 by Aziman Khan
I am so frustrated because I drove an hour to get to this store and they close at 5pm but I arrive and see the door sign says closed. This is ridiculous ! If you want to close early at least update your voicemail and online hours. Very disappointed
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December 2022 by Jaquita P
This location is one of the best, and the customer service here is amazing! The arrangements are always fresh and this is my go to location for same day items!
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December 2022 by Marcus Wells
Ivan & SusieGreat Team working together. Clean and fresh Environment. Definitely made my Birthday Special!
