Genesis of Downers Grove is a car dealership with the friendliest sales staff, offering honest and clear communication. The expansive inventory includes new Genesis models like the GV70, G70, and GV80, as well as a variety of used makes and models. The staff is professional, quick, and provides great care about customers, being helpful and accommodating without pressure. They are knowledgeable and answer any questions. The service experience is fast with fantastic communication. For service, they provide excellent care, including new loaner cars for repairs and handling recall items efficiently.
Working with the Genesis service department was a very pleasant experience. Jake was the tech that assisted me and he was very prompt in keep me up to date with my repairs. I was given a loaner to use while my car was being worked on which helped immensely. Thank you
June 2024
Always the best! Professional, quick, and great care about customers. I was very late for my appointment, but they still accommodated me and provided excellent service as always..
June 2024
Great service experience! Service was fast and communication was fantastic throughout. Jake did a great job beginning to end.
