Grainger Industrial Supply is known for its helpful and friendly customer service. Customers appreciate staff members like Edward, who go above and beyond to ensure they get the right products, even taking the time to test options. The store offers quick and efficient service, with orders ready for pickup early in the morning and customers in and out within minutes. Shoppers also praise the staff for being polite and helpful, including those who assist with finding products and smooth check-out. Many customers find Grainger to be the best place for parts and supplies, and they plan to return for their future needs. Overall, the business provides reliable service, fast turnaround times, and a welcoming environment for those seeking industrial supplies and parts.
Excellent customer service! They have everything you need right there waiting to be picked up. Very friendly people.
September 2023
Easy online ordering and Ed at branch 145 was very friendly and helpful… even after hours!!
July 2023
Blower motor went out Saturday morning ordered a new one online. Order was ready for pickup before 9am Monday morning. In and out in 2 minutes. Everyone was super nice. Highly recommend.
