Jewel-Osco located at 1148 Ogden Ave, Downers Grove, IL, is a busy yet friendly grocery store that offers a wide range of products and services. Customers appreciate the helpful staff, with some mentioning quick assistance in finding products and excellent customer service. The store features a bakery with birthday cakes, custom cakes, and cupcakes, along with a deli offering party trays, platters, and the convenience of online ordering through the Order Ahead service. The butcher block provides a variety of meat, seafood, and sushi trays, while the produce section is full of fresh items. The pharmacy team, including friendly pharmacists, is praised for their helpfulness and welcoming environment. Shoppers also enjoy the store's clean sections, a coffee shop inside, and additional amenities like a flower shop. Many mention returning for good deals and fresh products, as well as the kindness of the staff, which makes shopping more pleasant. Despite being busy, the store’s staff consistently go out of their way to assist customers, making it a convenient and welcoming place to shop.
Ron and Danielle in the cooked meats area were a big help with my last minute rush to feed 24 people. Such a a great help i was asking a big task and not only did the accommodate nut they were nothing but kind when helping me out. I called corporate as well they deserve a gift! truly great staff
June 2026
Customer service was way below standard,could definitely use a little twinking,actually at the prices which are becoming ridiculous one deserves at the very least good customer service worked at Nordstroms for 11 yrs,so know the difference
